- Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role: Digital Customer Success Manager.
Urgent! Digital Customer Success Manager Position in Pune - Persistent Systems
About Position:
We are seeking for Digital Customer Success Manager with hands on Gainsight CS tool, Customer Success.
- Role: Digital Customer Success Manager
- Location: All Persistent Locations
- Experience: 4 – 10 years
- Job Type: Full Time Employment
What You'll Do:
- Customer Journey Design: Create and manage onboarding, adoption, and success journeys tailored to client needs and product use cases.
- Value Realization: Partner with customers to demonstrate how our products help achieve their business goals and optimize outcomes.
- AI & Technology Guidance: Simplify complex product capabilities, including AI-driven features, into clear use cases for customers.
- Engagement Programs: Leverage Gainsight CS or marketing automation tools such as Marketo, Eloqua, or Pardot to deliver targeted campaigns and adoption nudges.
- Data & Insights: Analyze usage data and customer feedback to identify adoption gaps, generate insights, and influence success strategies.
- Design & Branding: Ensure all customer touchpoints are visually engaging, on-brand, and aligned with product positioning.
- Cross-Functional Collaboration: Work closely with Product Management, Marketing, and Support to escalate customer needs, influence product roadmap, and close the feedback loop.
Expertise You'll Bring:
- 4–8 years of experience in Customer Success, Product Marketing, or related client-facing roles, ideally within SaaS/product companies.
- Strong functional understanding of enterprise software and digital products.
- AI literacy—ability to connect AI-driven features to business value.
- Experience with Gainsight CS or marketing automation platforms (Marketo, Eloqua, Pardot).
- Strategic, logical, and analytical thinker with strong problem-solving ability.
- Excellent communication and storytelling skills, with an eye for design and branding.
- Proficiency in PowerPoint, and comfort with data interpretation and analytics.
Benefits:
- Competitive salary and benefits package
- Culture focused on talent development with quarterly growth opportunities and company-sponsored higher education and certifications
- Opportunity to work with cutting-edge technologies
- Employee engagement initiatives such as project parties, flexible work hours, and Long Service awards
- Annual health check-ups
- Insurance coverage: group term life, personal accident, and Mediclaim hospitalization for self, spouse, two children, and parents
Values-Driven, People-Centric & Inclusive Work Environment:
Persistent Ltd.
is dedicated to fostering diversity and inclusion in the workplace.
We invite applications from all qualified individuals, including those with disabilities, and regardless of gender or gender preference.
We welcome diverse candidates from all backgrounds.
- We support hybrid work and flexible hours to fit diverse lifestyles.
- Our office is accessibility-friendly, with ergonomic setups and assistive technologies to support employees with physical disabilities.
- If you are a person with disabilities and have specific requirements, please inform us during the application process or at any time during your employment
Let's unleash your full potential at Persistent - persistent.com/careers
Persistent is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind.
Advertising, Marketing, Promotions, Public Relations, And Sales Managers
✨ Smart • Intelligent • Private • Secure
Practice for Any Interview Q&A (AI Enabled)
Predict interview Q&A (AI Supported)
Mock interview trainer (AI Supported)
Ace behavioral interviews (AI Powered)
Record interview questions (Confidential)
Master your interviews
Track your answers (Confidential)
Schedule your applications (Confidential)
Create perfect cover letters (AI Supported)
Analyze your resume (NLP Supported)
ATS compatibility check (AI Supported)
Optimize your applications (AI Supported)
O*NET Supported
O*NET Supported
O*NET Supported
O*NET Supported
O*NET Supported
European Union Recommended
Institution Recommended
Institution Recommended
Researcher Recommended
IT Savvy Recommended
Trades Recommended
O*NET Supported
Artist Recommended
Researchers Recommended
Create your account
Access your account
Create your professional profile
Preview your profile
Your saved opportunities
Reviews you've given
Companies you follow
Discover employers
O*NET Supported
Common questions answered
Help for job seekers
How matching works
Customized job suggestions
Fast application process
Manage alert settings
Understanding alerts
How we match resumes
Professional branding guide
Increase your visibility
Get verified status
Learn about our AI
How ATS ranks you
AI-powered matching
Join thousands of professionals who've advanced their careers with our platform
Unlock Your Digital Customer Potential: Insight & Career Growth Guide
Real-time Digital Customer Jobs Trends in Pune, India (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Digital Customer in Pune, India using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 59462 jobs in India and 1458 jobs in Pune. This comprehensive analysis highlights market share and opportunities for professionals in Digital Customer roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Persistent Systems is currently hiring and seeking a Digital Customer Success Manager to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Digital Customer Success Manager Jobs Pune.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Persistent Systems adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Digital Customer Success Manager Jobs India varies, but the pay scale is rated "Standard" in Pune. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Digital Customer Success Manager typically include Advertising, Marketing, Promotions, Public Relations, And Sales Managers and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for Digital Customer Success Manager, consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Digital Customer Success Manager interview at Persistent Systems, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Persistent Systems's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
Setting up job alerts for Digital Customer Success Manager is easy with India Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!