Know ATS Score
CV/Résumé Score
  • Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role: (23/10/2025) System Support Engineer.
India Jobs Expertini

Urgent! (23/10/2025) System Support Engineer Job Opening In India, India – Now Hiring Alp Consulting Ltd.

(23/10/2025) System Support Engineer



Job description

About CurefoodsCurefoods is a Bangalore-based house of F&B brands, founded in 2020.

The company operates 500+ locations across 50 cities in India, offering a diverse range of cuisines.

Curefoods brings together brands such as Kitchens of EatFit, CakeZone, Nomad Pizza, Sharief Bhai, Olio Pizza, Frozen Bottle, Krispy Kreme, and Arambam.

Each brand offers a distinct culinary experience, from healthier meal options to regional cuisines and indulgent desserts.

The company operates through cloud kitchens and dine-in formats, focusing on food quality, hygiene, and sustainability.

Its operations integrate technology and consumer insights to manage scale and efficiency.Job DescriptionProviding phone, email, remote, and in-person support to troubleshoot various technical problems Installing and configuring computer hardware, software, peripherals, and networking equipment Resolving issues with internet connectivity, printers, scanners, phones, and other equipment Performing troubleshooting to diagnose system failures and identifying root causes Managing technology inventory and placing orders for equipment Escalating complex issues to the appropriate teams if unable to resolve them independently Providing new system orientation and training to end users Documenting technical issues and solutions in a ticketing system Receiving requests via phone, email, chat, or ticketing systems Asking questions to properly diagnose reported issues Resolving common problems like network connectivity, password reset, email access, printer jamming,etc.

Tracking issues from initial report to final resolutionTroubleshoot Issues: Investigating error messages Reviewing system and application logs Testing software and hardware to pinpoint faulty component(s) Escalating to a specialized team if unable to diagnose Documenting details to share with engineering/development teamsInstall & Configure Systems Formatting, partitioning and imaging hard drives Upgrading or replacing hardware components like memory, network cards, video cards Installing operating systems, software drivers and applications Setting up new devices, printers, scanners, etc.

Configuring system settings, security tools, VPN access etc.

Performing preventative maintenance activitiesManage Inventory & Purchase Equipment Tracking computers, devices, peripherals, components, and software licenses Identifying needs for additional supplies and hardware Researching products and vendors to find optimal solutions Coordinating with finance/procurement teams on purchases Installing and retiring equipment according to refresh cyclesTechnical Skills Operating Systems: Extensive knowledge of operating systems like Windows, macOS and Linuxdistributions Hardware: Understanding of computer components, mobile devices, printers, networks Software: Familiarity with productivity software, collaboration tools, security programs, etc.

Diagnostics: Ability to review logs, run monitoring tools, conduct testing to pinpoint issues Scripting: Write scripts to automate tasks using languages like PowerShell Networking Concepts: Solid grasp of how LANs, WANs, Wi-Fi, VPNs etc.

functionInterpersonal Skills Communication Skills: Ability to interact with users clearly, politely and patiently Collaboration: Work with team members to solve issues and implement improvements Training Abilities: Skills to educate non-technical users on utilizing technology Documentation: Note details clearly for future reference Time Management: Prioritize and handle high volumes of support requests Problem Solving: Apply logical thinking to tackle technical challenges


Required Skill Profession

Computer Occupations



Your Complete Job Search Toolkit

✨ Smart • Intelligent • Private • Secure

Start Using Our Tools

Join thousands of professionals who've advanced their careers with our platform

Rate or Report This Job
If you feel this job is inaccurate or spam kindly report to us using below form.
Please Note: This is NOT a job application form.


    Unlock Your 23 10 Potential: Insight & Career Growth Guide