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▷ 3 Days Left! System Support Engineer Job Opening In Thiruvananthapuram – Now Hiring Soffit Infrastructure Services (P) Ltd


Job description

Job Overview:
Soffit is seeking a dedicated and qualified System Support Engineer to maintain and enhance its server, storage, and cloud infrastructure.

The selected candidate will ensure high system availability, reliable service delivery, and optimized performance.

The role requires hands-on experience with both on-premises and cloud-based technologies and the ability to provide Level 2 and Level 3 technical support.
Key Responsibilities:
Technical Responsibilities:
- Maintain and optimize server infrastructure.
- Administer and support on-premises and cloud environments (AWS, M365, EMS).
- Perform proactive server/service monitoring and maintenance.
- Manage patches for servers and storage systems.
- Maintain inventory and asset records for Server/Storage/Cloud environments.
- Generate daily and weekly system performance reports using NOC tools.
- Create monthly availability and performance reports via the IT Service Desk.
- Prepare quarterly infrastructure assessment reports (Excel, PowerPoint).
- Maintain accurate incident and resolution logs within the IT Service Desk system.
- Provide L2 and L3 technical support to end-users when required.
- Implement and track change management requests through the IT Service Desk.
- Adhere strictly to organizational compliance standards including ISO 27001:2022 and TISAX.
On-Call & Escalation Support:
- Provide 24/7 on-call support for critical incidents.
Client Responsibilities:
- Provide necessary access to facilities, systems, and data.
- Ensure timely availability of documentation required for service execution.
Service Provider Responsibilities:
- Deploy a qualified, compliant, and background-verified on-site engineer.
- Perform regular infrastructure maintenance and timely updates.
- Monitor and respond to all IT Incidents, Requests, Changes, and Problems in line with agreed SLAs.
- Conduct and report quarterly audits of infrastructure performance to the Head of IT.
Mandatory Requirements:
- Strong knowledge of M365, EMS, and AWS administration.
- Proven experience in server/storage/cloud support and asset management.
- Familiarity with ITSM tools, change/incident/problem management practices.
- Capability to deliver detailed reports and assessments in Excel and PowerPoint.
- Understanding and compliance with ISO 27001:2022 and TISAX standards.
- Willingness to undergo a technical interview and background verification as part of the selection process.

Required Skill Profession

Computer Occupations


  • Job Details

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Unlock Your 3 Days Potential: Insight & Career Growth Guide


Real-time 3 Days Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for 3 Days in Thiruvananthapuram, India, highlighting market share and opportunities for professionals in 3 Days roles.

18369 Jobs in India
18369
101 Jobs in Thiruvananthapuram
101
Download 3 Days Jobs Trends in Thiruvananthapuram and India

Are You Looking for ▷ 3 Days Left! System Support Engineer Job?

Great news! is currently hiring and seeking a ▷ 3 Days Left! System Support Engineer to join their team. Feel free to download the job details.

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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Soffit Infrastructure Services (P) Ltd adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying India laws and regulations

What Is the Average Salary Range for ▷ 3 Days Left! System Support Engineer Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Thiruvananthapuram. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

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Key qualifications for ▷ 3 Days Left! System Support Engineer typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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Soffit Infrastructure Services (P) Ltd interview tips for ▷ 3 Days Left! System Support Engineer

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Other Openings

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Final Thought:

To prepare for your ▷ 3 Days Left! System Support Engineer interview at Soffit Infrastructure Services (P) Ltd, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Soffit Infrastructure Services (P) Ltd's products or services and be prepared to discuss how you can contribute to their success.

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