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Urgent! Academic Program Coordinator Job Opening In India, India – Now Hiring Indian School of Business

Academic Program Coordinator



Job description

Job Purpose

Own the end-to-end academic side of course delivery: lead all faculty conversations, convert pedagogy into a robust course outline and course pack plan, steer schedule decisions and evaluation windows, and govern academic compliance (audit/credit, budget review, commercial coordination).

The Sr. Associate/Associate partners with you to execute the operational backend.


Job Outline

Faculty engagement & course design

  • Staffing check of faculty in Salesforce and confirmation with FAO.
  • First outreach and all subsequent faculty communications (requirements, class plan, quizzes, simulations, software).
  • Receive and reconfirm the Course Outline;
    ensure completeness against CLTE template;
    coordinate with IAA where required.
  • Drive course pack content decisions (cases, simulations, software) and LRC procurement requests.
  • Share/confirm textbook choices;
    ensure licence needs for Faculty & AAs are captured (ops handled by Sr. Associate/ Associate).


Scheduling & governance

  • Build the class schedule (with Sr. Associate/ Associate support on personalisation/calendars) and lock evaluation preference windows (mid-term & end-term).
  • Decide audit/credit status and note special approvals/exceptions.
  • Coordinate with Commercial team on scope/budget assumptions;
    conduct budget review (tracking handled by Sr. Associate / Associate).


Evaluation & feedback loop

  • Communicate evaluation plan;
    send faculty emails forevaluation windows;
    share evaluations with Faculty;
    request ASA feedback from Faculty.


Stakeholder alignment

  • Confirm AA allocation with Academic Associate Manager.
  • Lead Pre-Term meetings with AAs (delivered jointly with Sr. Associate/ Associate).
  • Own final hand-off meeting with AAs (joint).


Quality & systems

  • Oversee Zoho updates for milestones;
    sign-off on Atrium/LMS accuracy and course readiness before go-live.


Job Specification -

Knowledge / Education

Bachelor’s/Master’s degree


Specific Skills

Strength in stakeholder management, academic policy, scheduling, and content curation (cases/sims/software).

Tools: Salesforce, Atrium, LMS, Zoho, MS Excel/PowerPoint;
strong written comms (faculty-facing).

Desirable Experience

5-6 years


Job Interface/Relationships:

Internal

  • Within department, Faculty, and other departments in ISB

External

  • Vendors


Key Responsibilities

% Time Spent

Faculty engagement & course design (requirements, outline, cases/sims/software decisions) - 35%

Scheduling & academic governance (class plan, audit/credit, eval windows, commercial) - 20%

Faculty communications & evaluation loop (all emails, share results, ASA feedback) - 15%

Stakeholder alignment (AA allocation, pre-term with AAs, cross-function syncs) - 10%

Budget review & academic approvals - 8%

Quality/sign-offs & systems oversight (Atrium/LMS readiness, Zoho oversight) - 7%

Joint planning & final hand-off to AAs - 5%

Total - 100%


KPI - Course readiness on time

Measure - Course packs and LMS status signed off ≥ T-5 working days before course start

Target - 100% sign-off by T-5 (exceptions pre-approved)

Data Source - Pre-term checklist;
LMS publish log


KPI - Design completeness

Measure - Critical gaps in outline/pack at sign-off

Target - 0 critical gaps

Data Source - Outline checklist;
pack QC report


KPI - Faculty satisfaction (CSAT)

Measure - Post-course faculty survey on communication & preparedness

Target - ≥4.5/5

Data Source - Survey tool;
term summary


KPI - Evaluation planning compliance

Measure - Mid/End-term windows set & communicated as per plan

Target - 100% windows set & communicated

Data Source - Email trail;
evaluation plan


KPI - Governance compliance

Measure - Audit/Credit & policy adherence

Target - 0 non-conformances

Data Source - Policy audit notes;
approvals


KPI - Budget review

Measure - Pre-term budget review completed;
variances documented with rationale

Target - 100% reviews done;
100% variances documented

Data Source - Budget sheet;
review minutes


KPI - Stakeholder alignment

Measure - AA allocation confirmed;
Pre-term with AAs conducted

Target - 100% allocations confirmed;
meeting held

Data Source - AA manager note;
meeting minutes


KPI - Change management

Measure - Post-bidding updates implemented without impacting go-live

Target - ≤1 BD turnaround;
no go-live slippage

Data Source - Atrium change log;
Zoho updates


Any Other Significant Input

Weekend and late evening work involved depending on the requirements of courses /Guest sessions/ Academic area wise info sessions.


Required Skill Profession

Postsecondary Teachers



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