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Urgent! Active Directory Job Opening In Pune – Now Hiring Kyndryl

Active Directory



Job description

Who We Are

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day.

So why work at Kyndryl?

We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.


The Role

Are you ready to embark on a technical adventure and become a hero to our external and internal users?

As Technical Support at Kyndryl, you'll be part of an elite team that provides exceptional technical assistance, enabling our clients to achieve their desired business outcomes.



You'll be a troubleshooter extraordinaire, diagnosing and repairing complex equipment, software, and systems with ease.

Nothing will be too challenging for you to solve as you respond to escalated issues, report critical design flaws, reliability and maintenance problems, and bugs.

You'll be the go-to person for our customers who require assistance with highly technical or sophisticated products, as well as for customer installations and training.

With your passion for technology, you'll provide world-class support that exceeds customer expectations.

As Technical Support, you'll perform varying degrees of problem determination and resolution of desktop hardware and software issues using your technical expertise and available resources to ensure that our customers' issues are resolved efficiently and effectively.

You'll also have the opportunity to perform installs, moves, adds, and changes (IMAC) activities, as well as data backup and restore on certain accounts for clients, ensuring that all related administrative duties are completed within Service Level Agreement objectives.

You will develop a deep understanding of the local and regional infrastructure, as well as key contacts in other competencies, which will enable you to ensure that the proper team is aware of – and taking action on the problem.

If you're a technical wizard, a customer service superstar, and have an unquenchable thirst for knowledge, we want you to join our team.

Your Future at Kyndryl
Imagine being part of a dynamic team that values your growth and development.

As Technical Support at Kyndryl, you'll receive an extensive and diverse set of technical trainings, including cloud technology, and free certifications to enhance your skills and expertise.

You'll have the opportunity to pursue a career in advanced technical roles and beyond – taking your future to the next level.

With Kyndryl, the sky's the limit.


Who You Are

You’re good at what you do and possess the required experience to prove it.

However, equally as important – you have a growth mindset; keen to drive your own personal and professional development.

You are customer-focused – someone who prioritizes customer success in their work.

And finally, you’re open and borderless – naturally inclusive in how you work with others.

Required Technical and Professional Expertise:

  • 5+ years of experience in IT operations, with a focus on Microsoft Active Directory and related identity infrastructure.

  • Deep understanding of Active Directory security best practices, including privileged access management, least privilege principles, and attack surface reduction.

  • Strong experience managing and troubleshooting Entra ID, ADFS, and hybrid identity environments.

  • Hands-on experience with backup and recovery procedures, disaster recovery planning, and incident management.

  • Proficiency in PowerShell scripting for automation and configuration management.

  • Familiarity with Quest Change Auditor, Quest Recovery Manager, or similar security auditing and recovery tools.

  • Knowledge of compliance frameworks such as NIST, ISO 27001, or SOC 2.

  • Excellent troubleshooting, problem-solving, and analytical skills.

  • Strong communication, documentation, and interpersonal skills.

  • Ability to work independently and as part of a team in a fast-paced, managed services environment.

  • As an Identity & Directory Services Operations Specialist, you will:

  • Provide Level 2 & Level 3 Operations Support:

  • Monitor, audit, troubleshoot, and resolve incidents and problems across all directory and identity services.

  • Act as a subject matter expert and provide support and consultation to other IT services and projects.

  • Implement business and security settings according to defined processes and requests.

  • Participate in on-call rotations as required to address critical incidents outside of business hours.

  • Preferred Technical and Professional Expertise:

  • Microsoft certifications related to Active Directory, Azure, or security (e.g., MCSA, MCSE, Security+).

  • Experience with other identity and access management (IAM) solutions.

  • Knowledge of DevOps principles and practices.

  • Experience with cloud security tools and technologies.


  • Being You

    Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are.

    We welcome people of all cultures, backgrounds, and experiences.

    But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice.

    This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture.

    That’s the Kyndryl Way.


    What You Can Expect

    With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value.

    Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey.

    Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more.

    Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations.

    At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.


    Required Skill Profession

    Computer Occupations



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      Unlock Your Active Directory Potential: Insight & Career Growth Guide


    • Real-time Active Directory Jobs Trends in Pune, India (Graphical Representation)

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    • Are You Looking for Active Directory Job?

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    • The Work Culture

      An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Kyndryl adheres to the cultural norms as outlined by Expertini.

      The fundamental ethical values are:
      • 1. Independence
      • 2. Loyalty
      • 3. Impartiality
      • 4. Integrity
      • 5. Accountability
      • 6. Respect for human rights
      • 7. Obeying India laws and regulations
    • What Is the Average Salary Range for Active Directory Positions?

      The average salary range for a varies, but the pay scale is rated "Standard" in Pune. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

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    • Interview Tips for Active Directory Job Success
      Kyndryl interview tips for Active Directory

      Here are some tips to help you prepare for and ace your job interview:

      Before the Interview:
      • Research: Learn about the Kyndryl's mission, values, products, and the specific job requirements and get further information about
      • Other Openings
      • Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.
      • Dress Professionally: Choose attire appropriate for the company culture.
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      During the Interview:
      • Be Punctual: Arrive on time to demonstrate professionalism and respect.
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      • Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.
      • Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.
      • Follow Up: Send a thank-you email to the interviewer within 24 hours.
      Additional Tips:
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      Final Thought:

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      Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Kyndryl's products or services and be prepared to discuss how you can contribute to their success.

      By following these tips, you can increase your chances of making a positive impression and landing the job!

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