Job description
Key Responsibilities
- Architecture & Design
- Define end-to-end architecture for Adobe Commerce (Magento), CMS platforms, and digital applications.
- Design solutions ensuring scalability, performance, and security for websites, mobile apps, and WhatsApp integrations.
- Architect single sign-on (SSO), registration, login, and OTP-based authentication systems.
- Develop APIs and integration patterns for third-party systems (CRM, ERP, Payment Gateways, Marketing Automation, etc.).
- Commerce & CMS
- Lead architecture of Adobe Commerce (Magento 2), including product catalog, order management, and checkout workflows.
- Integrate with Content Management Systems (CMS) for seamless content-commerce experiences.
- Enable personalization and recommendation engines.
- Integrations & APIs
- Define API-first strategy and integration best practices.
- Architect integrations with payment gateways, loyalty platforms, shipping providers, and external systems.
- Oversee middleware / iPaaS solutions for enterprise-grade integrations.
- Analytics & Insights
- Design integration with Adobe Analytics, Google Analytics, and CDP platforms.
- Establish data pipelines for user journey tracking across web, app, and WhatsApp.
- Define KPIs and dashboards for monitoring system and business performance.
- Security & Compliance
- Implement secure authentication flows (SSO, OAuth2, OTP, biometrics).
- Ensure compliance with PCI-DSS (for payments), GDPR, and data privacy laws.
- Omni-Channel Engagement
- Architect integrations with WhatsApp Business API for notifications, order updates, and support.
- Enable mobile-first and responsive architecture for iOS, Android, and PWA apps.
- Support cross-channel customer journeys (web, app, WhatsApp, and in-store).
- Governance & Leadership
- Provide technical leadership to developers and integration engineers.
- Review solution designs, code quality, and ensure adherence to best practices.
- Act as the primary technical contact for vendors and system integrators.
Required Skills & Experience
- Core Expertise
- Strong knowledge of Adobe Commerce (Magento 2) and enterprise CMS platforms (AEM, Drupal, WordPress, or headless CMS).
- Proven experience in solution architecture and system integration.
- Hands-on with REST, GraphQL, and microservices-based design.
- Integration & Payment
- Deep experience integrating with payment gateways (Razorpay, UPI etc.).
- Knowledge of third-party APIs (CRM, ERP, Marketing Automation, etc.).
- Experience with middleware/iPaaS tools.
- Analytics
- Familiarity with Adobe Analytics, Google Analytics 4, CDP, and Tag Management Systems.
- Strong understanding of data architecture for customer journey tracking.
- Authentication & Security
- Experience with OAuth2, SAML, JWT, SSO, OTP, and multi-factor authentication.
- Understanding of security standards: PCI-DSS, GDPR, OWASP Top 10.
- Mobile & Omni-Channel
- Architecture experience for native iOS/Android apps, hybrid apps, and PWAs.
- Knowledge of WhatsApp Business API, push notifications, chatbots.
- Soft Skills
- Strong problem-solving and system design thinking.
- Ability to lead cross-functional teams and manage vendor collaborations.
- Excellent communication with both technical and non-technical stakeholders.
Required Skill Profession
Computer Occupations