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AI Chatbot QA Specialist Job Opening In India, India – Now Hiring Yubi


Job description

We are looking for a detail-oriented and analytical Chat and Voice Bot QA Specialist to join our Conversational AI team.

In this role, you'll be responsible for evaluating the performance and quality of AI-driven chat and voice assistants.

The ideal candidate brings a high level of first-principles thinking to assess bot responses, understands the fundamentals of generative AI, and is passionate about delivering seamless user experiences.

This is a non-technical role that doesn't require coding, but does require a foundational understanding of how conversational bots work, how workflows are structured, and how to methodically test and evaluate them.

Key Responsibilities

  • Evaluate AI Responses: Systematically test chat and voice bot outputs for coherence, relevance, tone, factual accuracy, and alignment with business objectives.
  • Test Workflows: Assess conversation flows and user journeys for edge cases, logical consistency, and usability across different platforms (web, mobile, IVR).
  • First-Principles Problem Solving: Analyze and break down complex issues using first-principles thinking;
    question assumptions and propose better alternatives.
  • Scenario Creation: Develop diverse test scenarios and real-world prompts to validate AI performance across varied contexts and user intents.
  • Feedback & Reporting: Document bugs, inconsistencies, and improvement opportunities;
    work closely with product, design, and engineering teams.
  • AI Alignment Audits: Ensure the AI responses align with user intent, brand tone, and ethical guidelines.
  • Collaborate on Evaluation Frameworks: Help define or refine qualitative and quantitative criteria for bot performance and user experience.




Requirements


Qualifications

  • 2-4 years of experience working in chatbot/voice testing, or a related field.
  • Strong analytical skills and a problem-solving mindset grounded in first-principles thinking.
  • Prior experience in QA, user research, product evaluation, or content moderation is a plus.
  • Familiarity with generative AI technologies (like ChatGPT, Bard, or Claude) and LLMs.
  • Basic understanding of conversation design, chat/voice interfaces, and user journey mapping.
  • Ability to write clear, concise test documentation and reports.
  • Excellent communication skills and attention to detail.
  • Curious, user-centric mindset with a drive for continuous improvement.

Required Skill Profession

Computer Occupations


  • Job Details

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Are You Looking for AI Chatbot QA Specialist Job?

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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Yubi adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying India laws and regulations

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The average salary range for a varies, but the pay scale is rated "Standard" in India. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

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Key qualifications for AI Chatbot QA Specialist typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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Yubi interview tips for AI Chatbot QA Specialist

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Other Openings

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Final Thought:

To prepare for your AI Chatbot QA Specialist interview at Yubi, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Yubi's products or services and be prepared to discuss how you can contribute to their success.

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