Urgent! Algonomy - Customer Success Manager Job Opening In Bengaluru – Now Hiring Algonomy Software Private Limited
<p><p><b>LOCATION :</b> Bangalore.<br/><br/><b>REPORTING TO :</b> VP, Customer Success.<br/><br/><b>EXPERIENCE :</b> 6 Years.<br/><br/><b>BRIEF DESCRIPTION</b><br/><br/>- As a Client Success Manager (CSM), you will be the trusted advisor and strategic partner for our enterprise retail clients.<br/><br/>- You will own customer relationships post-deployment, ensuring clients derive maximum value from our AI-driven solutions.<br/><br/>- Your focus will be on driving adoption, retention, revenue growth, and advocacy by aligning our platforms capabilities with customer business goals.<br/><br/><b>BROAD RESPONSIBILITIES:</b><br/><br/>- Develop Engagement and Relationship at Executive and C-Level.<br/><br/>- Deliver Product Evangelization, workshops, and best practices to empower client teams.<br/><br/>- Partner with Execs to create thought leadership, webinars, and other client partnership program.<br/><br/>- Ensure customers are enrolled in new feature rollouts, beta programs, and innovation pilots.<br/><br/>- Lead Business and strategic reviews to align on outcomes, roadmap, and value realization.<br/><br/>- Develop client advocates by driving both active (References)and passive (PR, success stories, case studies, testimonials) advocacy programs.<br/><br/>- Partner with Professional services and Support team to drive adoption, Usage, resolve support issues & improve Customer satisfaction.<br/><br/>- Manage the entire upsell/cross sell cycle from lead generation to closure.<br/><br/>This would include the following:<br/><br/>- Prospect development & lead generation.<br/><br/>- Understanding business and technology scenario/needs.<br/><br/>- Identifying and qualifying opportunities.<br/><br/>- Product demonstrations.<br/><br/>- Preparation of proposals, SOW.<br/><br/>- Final negotiation and 6+ years of experience in Customer Success, Account Management, or Consulting with enterprise SaaS (preferably in Retail Tech, Martech, or AI solutions) with Global Clients.<br/><br/>- Proven track record of driving retention and revenue growth within large accounts.<br/><br/>- Strong understanding of retail/ecommerce KPIs (conversion, RoAS, AOV, CAC, retention).<br/><br/>- Excellent communication, executive presentation, and stakeholder management skills.<br/><br/>- Experienced in engaging with C-level executives in Retail & Digital Commerce Industry.<br/><br/>- Self-starter with the ability to work independently.<br/><br/>- Ready to travel to client locations for business meetings.<br/><br/><b>EXPERIENCE PREFERRED</b><br/><br/>- Experience of working with geographically diverse/distributed teams.<br/><br/>- Retail/ Digital commerce knowledge and experience highly preferred.<br/><br/>- Experience in CDP, Customer Analytics, Customer Marketing, Personalization, Search.<br/><br/><b>About the Company:</b><br/><br/>Algonomy helps consumer businesses maximize customer value by automating decisioning across their retail business lifecycle with AI-enabled solutions for eCommerce, Marketing, Merchandising, and Supply Chain.<br/><br/>Algonomy is a trusted partner to more than 400 leading brands, with a global presence spanning over 20 countries.<br/></p><br/></p> (ref:iimjobs.com)
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Unlock Your Algonomy Customer Potential: Insight & Career Growth Guide
Real-time Algonomy Customer Jobs Trends in Bengaluru, India (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Algonomy Customer in Bengaluru, India using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 31036 jobs in India and 2155 jobs in Bengaluru. This comprehensive analysis highlights market share and opportunities for professionals in Algonomy Customer roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Algonomy Software Private Limited is currently hiring and seeking a Algonomy Customer Success Manager to join their team. Feel free to download the job details.
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An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Algonomy Software Private Limited adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Algonomy Customer Success Manager Jobs India varies, but the pay scale is rated "Standard" in Bengaluru. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Algonomy Customer Success Manager typically include Operations Specialties Managers and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Before the Interview:To prepare for your Algonomy Customer Success Manager interview at Algonomy Software Private Limited, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Algonomy Software Private Limited's products or services and be prepared to discuss how you can contribute to their success.
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