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Altruist Technologies - Business Head - Co-Living Spaces Job Opening In India, India – Now Hiring Altruist Technologies Pvt. Ltd.

Altruist Technologies Business Head Co Living Spaces

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Job description

<p>Job Description<br/><br/>Position Title: Business Head - Co-Living<br/><br/>Location: Panchkula, Haryana<br/><br/>Reporting To: Group CEO / Managing Director<br/><br/>Department: Operations / Business Management<br/><br/>Employment Type: Full-Time<br/><br/>Role Overview<br/><br/>The Business Head - Coliving will be responsible for leading and scaling the the Coliving operations.

This role demands strategic vision, operational excellence, and a deep understanding of the urban rental and shared living ecosystem.

The incumbent will oversee P&L, customer experience, facility management, vendor partnerships, and team leadership to ensure sustainable growth and high occupancy.<br/><br/>Key Responsibilities<br/><br/>Business Strategy & Growth<br/><br/>- Develop and execute the business plan for the Co-living properties across India<br/><br/>- Drive occupancy, revenue, and profitability targets<br/><br/>- Identify market trends, competitor benchmarks, and expansion opportunities<br/><br/>Team Leadership & Culture<br/><br/>- Build and manage a high-performing on-site operations team<br/><br/>- Foster a culture of accountability, service excellence, and community engagement<br/><br/>- Conduct regular performance reviews and training programs<br/><br/>Operations & Facilities<br/><br/>- Oversee day-to-day property operations including maintenance, housekeeping, and security<br/><br/>- Ensure compliance with safety norms, municipal regulations, and internal SOPs<br/><br/>- Coordinate with Admin & Facilities team for infrastructure upgrades and AMC<br/><br/>Customer Experience & Engagement<br/><br/>- Ensure superior resident experience through proactive service delivery<br/><br/>- Implement feedback mechanisms, grievance redressal, and community-building initiatives<br/><br/>- Monitor NPS and satisfaction scores to drive retention<br/><br/>Financial & Vendor Management<br/><br/>- Manage budgets, expenses, and cost optimization initiatives<br/><br/>- Negotiate and manage vendor contracts for utilities, catering, laundry, etc.<br/><br/>- Track financial KPIs and report monthly performance to leadership<br/><br/>Compliance & Audit<br/><br/>- Ensure adherence to local housing laws, fire safety, and labor regulations<br/><br/>- Support internal and external audits with documentation and process transparency<br/><br/>Qualifications & Experience<br/><br/>Criteria Requirement<br/><br/>Education Graduate/Postgraduate in Business, Hospitality, or Real Estate<br/><br/>Experience 8-12 years in operations, hospitality, or real estate; 3+ years in leadership<br/><br/>Skills Strategic planning, team management, budgeting, vendor negotiation<br/><br/>Tools Familiarity with property management systems, CRM, and MS Office<br/><br/>Language Proficiency in English and Hindi; local dialects a plus<br/><br/>Preferred Attributes<br/><br/>- Entrepreneurial mindset with a bias for action<br/><br/>- Strong interpersonal and negotiation skills<br/><br/>- Passion for community living and customer-centricity<br/><br/>- Ability to thrive in a fast-paced, dynamic environment</p> (ref:iimjobs.com)

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