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Apple Infrastructure Support Analyst Job Opening In Bengaluru – Now Hiring PwC Acceleration Center India


Job description

Job title: Mac PC Admin

Job location: Hyderabad/Bangalore


Must be flexible to work in the 24/7 rotational shifts


Description:

This role is responsible for the maintenance, and direct support of end users with software or hardware issues primarily for Macintosh OS environments.


Responsibilities:

  • Lead Mac administrator responsible for macOS support
  • It is possible that minor support of Windows operating systems in environments with mixed platforms to all end users
  • Hands-on experience managing and supporting Intune, Jamf or other MDM solutions.
  • Experience with macOS and iOS device lifecycle management, including onboarding, maintenance, and decommissioning of Apple devices.
  • Familiarity with device security protocols (e.G., MDM, VPN, Wi-Fi) and security standards for Apple devices
  • Create and manage user accounts;
    configure new user accounts, handle password resets, and troubleshoot login issues
  • Experience in implementing and maintaining security policies for Apple devices, including encryption, remote wipe, and device restrictions.
  • Excellent troubleshooting skills with the ability to resolve complex technical issues related to device management, security configurations, and software distribution
  • Understand and provide user permissions, profiles, and access controls
  • Diagnose and resolve technical issues related to hardware, software, and network connectivity
  • Provide assistance to end-users, addressing their queries, and resolving technical problems
  • Document standard operating procedures (SOPs) and maintain documentation on an ongoing basis
  • Create and update troubleshooting documentation and other written guides to ensure consistency
  • Perform other duties as assigned
  • Strong ITIL process knowledge.
  • Strong analytical, troubleshooting and problem-solving skills.
  • Strong communication and collaboration skills.


Qualifications:

  • Bachelor’s degree in Computer Science or related technology field preferred.
  • Proficient with Macintosh computers (iMac, Mac Mini, Mac Studio) and iPads.
  • Relevant software includes Microsoft Office, ServiceNow, etc.
  • Strong working knowledge of ITIL principles and ITSM.
  • Current understanding of industry trends and methodologies.
  • Outstanding verbal and written communication skills.
  • Excellent attention to detail.
  • Strong interpersonal skills and leadership qualities.

Required Skill Profession

Computer Occupations


  • Job Details

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Unlock Your Apple Infrastructure Potential: Insight & Career Growth Guide


Real-time Apple Infrastructure Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Apple Infrastructure in Bengaluru, India, highlighting market share and opportunities for professionals in Apple Infrastructure roles.

8433 Jobs in India
8433
1356 Jobs in Bengaluru
1356
Download Apple Infrastructure Jobs Trends in Bengaluru and India

Are You Looking for Apple Infrastructure Support Analyst Job?

Great news! is currently hiring and seeking a Apple Infrastructure Support Analyst to join their team. Feel free to download the job details.

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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at PwC Acceleration Center India adheres to the cultural norms as outlined by Expertini.

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2. Loyalty

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6. Respect for human rights

7. Obeying India laws and regulations

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The average salary range for a varies, but the pay scale is rated "Standard" in Bengaluru. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

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PwC Acceleration Center India interview tips for Apple Infrastructure Support Analyst

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Research: Learn about the PwC Acceleration Center India's mission, values, products, and the specific job requirements and get further information about

Other Openings

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Final Thought:

To prepare for your Apple Infrastructure Support Analyst interview at PwC Acceleration Center India, research the company, understand the job requirements, and practice common interview questions.

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By following these tips, you can increase your chances of making a positive impression and landing the job!

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