<p><p><b>Position : </b> Application Developer ServiceNow (ITSM / ITOM / ITAM / SAM)<br/><br/><b>Experience : </b> 3+Years <br/><br/><b>Location : </b> Kochi / Bhubaneswar<br/><br/><b>Sector : </b> Communication<br/><br/><b>RTH : </b> Yes<br/><br/><b>Role Overview : </b><br/><br/></p><p>We are seeking an experienced ServiceNow Application Developer with expertise in ITSM, ITOM, ITAM, and especially Software Asset Management (SAM).
The role requires strong implementation and solution design skills, with a focus on delivering SAM solutions within the financial sector.
The ideal candidate should have hands-on experience in pre-sales, client engagement, and solution delivery, along with relevant ServiceNow certifications.<br/><br/><b>Key Responsibilities : </b><br/><br/></p><p>- Support the design, implementation, and customization of ServiceNow SAM solutions tailored to client needs.<br/><br/></p><p>- Collaborate with clients to gather requirements and build SAM solutions for license optimization, asset lifecycle management, and cost reduction strategies.<br/><br/></p><p>- Configure and customize SAM modules and ensure seamless integration with third-party systems (CRM, financial apps, etc.).<br/><br/></p><p>- Provide end-to-end solution delivery, coordinating with project management, development, and QA teams.<br/><br/></p><p>- Deliver post-implementation support, troubleshooting, and optimization.<br/><br/></p><p>- Conduct training sessions for clients and internal teams on ServiceNow SAM best practices.<br/><br/></p><p>- Stay updated on the latest ServiceNow releases and financial sector compliance standards.<br/><br/></p><p>- Support pre-sales activities : requirements gathering, solution design, proposals, and client presentations.<br/><br/><b>Required Qualifications : </b><br/><br/></p><p>- 5+ years of experience in implementing and designing ServiceNow solutions.<br/><br/></p><p>- Strong focus on SAM (Software Asset Management) with proven solution delivery expertise.<br/><br/></p><p>- ServiceNow Certified System Administrator (CSA) and Certified Implementation Specialist SAM (CIS-SAM) (Mandatory).<br/><br/></p><p>- Experience in financial sector projects, tailoring SAM solutions for compliance and operational efficiency.<br/><br/></p><p>- Pre-sales experience including solutioning, proposals, and client engagement.<br/><br/></p><p>- Strong knowledge of ITSM, ITOM, ITAM frameworks.<br/><br/></p><p>- Excellent communication and stakeholder management skills.<br/><br/></p><p>- Experience working in Agile environments with sprint-based delivery.</p><br/></p> (ref:hirist.tech)