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Application Support Analyst - Oracle Retail Job Opening In Bengaluru – Now Hiring QPACT SOLUTIONS LLP


Job description

<p><p><b>Job Description :</b></p><p><br/></p><p>- Oracle Retail Applications RMS, RPM, ReSA, SIM, Allocations,Retail </p><p><br/></p><p>- Planning,Retail Finance.</p><p><br/></p><p><b>Key Responsibilities :</b></p><p><p><b><br/></b></p>- Provide functional and technical support for Oracle Retail applications, covering Retail Merchandising System (RMS), Retail Price Management.

(RPM), Retail Store Inventory Management (SIM), and Retail Sales.</p><p><br/>- Audit(ReSA), Allocations, Retail Planning, Retail Finance.<br/><br/></p><p>- Troubleshoot and resolve production incidents and service requests related to Oracle Retail applications, ensuring timely resolution and noto-minimal business disruption.<br/><br/></p><p>- Perform root cause analysis to identify recurring problems and implement permanent solutions.<br/><br/></p><p>- Regular system performance monitoring and tuning to ensure the performance and availability of Oracle Retail applications.<br/><br/></p><p>- Assist in the deployment of application patches, and configuration changes.<br/><br/></p><p>- Maintain documentation on issue resolution and configurations.<br/><br/></p><p>- Participate in 24/7 shift duration on Qualifications :</b></p><p><p><b><br/></b></p>- 8-10 years of experience in application support role on Oracle Retail version 12 and above (RMS, RPM, SIM, ReSA).<br/><br/></p><p>- Strong knowledge of Oracle database, PL/SQL, and performance tuning.<br/><br/></p><p>- Experience with integration patterns to various systems (Oracle EBS, POS, WMS etc.

) with Oracle Retail and strong experience of Oracle Retail data models.</p><p><br/>- Experience with Oracle Retail patching, upgrades, and environment management.<br/><br/></p><p>- Solid understanding of ITIL processes.<br/><br/></p><p>- Experience with monitoring tools like Datadog.<br/><br/></p><p>- Experience with ServiceNow for implementation of ITIL processes.<br/><br/></p><p>- Ability to troubleshoot both functional and technical issues, analyze.<br/>logs, and conduct root cause analysis.<br/><br/></p><p>- Strong communication skills to work with business users and crossfunctional teams.<br/><br/></p><p>- Process Optimization Proactive incident reduction, task automation, and continuous </p><p>improvement initiatives.</p><br/></p> (ref:hirist.tech)

Required Skill Profession

Computer Occupations


  • Job Details

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Unlock Your Application Support Potential: Insight & Career Growth Guide


Real-time Application Support Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Application Support in Bengaluru, India, highlighting market share and opportunities for professionals in Application Support roles.

69643 Jobs in India
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5969 Jobs in Bengaluru
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Are You Looking for Application Support Analyst Oracle Retail Job?

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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at QPACT SOLUTIONS LLP adheres to the cultural norms as outlined by Expertini.

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QPACT SOLUTIONS LLP interview tips for Application Support Analyst   Oracle Retail

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