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Application Support Engineer Job Opening In Bengaluru – Now Hiring CloudifyOps Pvt.Ltd


Job description

Culture at CloudifyOps: 


Working with CloudifyOps is a rewarding experience.

Great people, a work environment that thrives on creativity, and the opportunity to take on roles beyond a defined job description are just some of the reasons you should work with us. 


Role Requirements and Responsibilities:

Application Support & Maintenance

  • Provide L2/L3 support for core NBFC applications and integrations.

  • Troubleshoot production incidents, perform root cause analysis (RCA), and ensure timely resolution and preventive actions.

  • Monitor application health using DataDog, CloudWatch, and other observability tools.

  • Handle incident, problem, and change management using ITIL best practices.

Business Process Understanding

  • Understand end-to-end NBFC business flows — Loan Origination, Underwriting, Disbursement, Collections, Embedded Finance, and Customer Lifecycle.

  • Work closely with business teams to translate operational issues into actionable technical insights.

  • Support process optimization initiatives by identifying system bottlenecks or inefficiencies.

Technical Support & Configuration

  • Work on API-based integrations (REST, JSON, Webhooks) across internal and external systems (3rd party integrations, Partner APIs).

  • Perform SQL queries for data analysis, reconciliation, and issue verification.

  • Collaborate with development teams to deploy fixes and enhancements.

  • Support and maintain applications hosted on AWS (EC2, RDS, Lambda, S3, CloudWatch, etc.).

  • Perform release validation, UAT support, and deployment verification.

Monitoring & Automation

  • Implement and maintain application and infrastructure monitoring dashboards in DataDog.

  • Develop automated scripts or workflows for proactive issue detection and alerting.

  • Contribute to improving operational efficiency and reducing MTTR (Mean Time to Resolve).

Collaboration & Stakeholder Management

  • Work cross-functionally with Business, Product, QA, and Development teams.

  • Communicate effectively with NBFC business stakeholders, vendors, and partners for issue resolution.

  • Prepare and maintain support documentation, SOPs, and knowledge base articles.

Required Skills & Competencies


Technical Skills


  • AWS Cloud Services: EC2, RDS, S3, Lambda, CloudWatch

  • Monitoring Tools: DataDog (mandatory), Grafana, or similar tools

  • Databases: SQL Server, MySQL, or PostgreSQL (strong SQL query and troubleshooting skills)

  • APIs (mandatory): RESTful APIs, Postman testing, API integrations and troubleshooting

  • Operating Systems: Linux/Unix fundamentals

  • Scripting: Basic knowledge of Shell/Python scripting (preferred)


Business & Functional Skills

  • Deep understanding of NBFC lending lifecycle – Loan origination, underwriting, risk evaluation, disbursement, repayments, NPA management.

  • Familiar with SME / SBA / LPD / LPA / Embedded Finance workflows.

  • Contribution to automation and process improvement initiatives.

  • Ability to analyze business incidents and map to corresponding tech failures.

  • Exposure to Core Lending Platforms, CRM systems, or Partner API integrations.


Soft Skills


  • Excellent analytical and problem-solving skills.

  • Strong verbal and written communication.

  • Proactive, ownership-driven, and customer-oriented mindset.

  • Team player with the ability to work in high-pressure production environments.

Qualifications & Experience

  • Education:

    • Bachelor’s Degree in Computer Science / Information Technology / Engineering / MCA or equivalent.

  • Experience:

    • Experience in NBFC / Banking / Fintech domain is mandatory.

  • Certifications (Preferred):

    • AWS Certified Cloud Practitioner / Solutions Architect Associate

    • ITIL Foundation Certification

    • DataDog Fundamentals

Equal opportunity employer:


CloudifyOps is proud to be an equal opportunity employer with a global culture that embraces diversity.

We are committed to providing an environment free of unfair
discrimination and harassment.

We do not discriminate based on age, race, color,
sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected category

Required Skill Profession

Computer Occupations


  • Job Details

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Unlock Your Application Support Potential: Insight & Career Growth Guide


Real-time Application Support Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Application Support in Bengaluru, India, highlighting market share and opportunities for professionals in Application Support roles.

65243 Jobs in India
65243
5673 Jobs in Bengaluru
5673
Download Application Support Jobs Trends in Bengaluru and India

Are You Looking for Application Support Engineer Job?

Great news! is currently hiring and seeking a Application Support Engineer to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at CloudifyOps Pvt.Ltd adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying India laws and regulations

What Is the Average Salary Range for Application Support Engineer Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Bengaluru. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Application Support Engineer?

Key qualifications for Application Support Engineer typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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Interview Tips for Application Support Engineer Job Success

CloudifyOps Pvt.Ltd interview tips for Application Support Engineer

Here are some tips to help you prepare for and ace your Application Support Engineer job interview:

Before the Interview:

Research: Learn about the CloudifyOps Pvt.Ltd's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

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Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Application Support Engineer interview at CloudifyOps Pvt.Ltd, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the CloudifyOps Pvt.Ltd's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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