Urgent! Application Support Engineer - IT Operations Job Opening In Hyderabad – Now Hiring VLaunchU
<p><p><b>Description :</b><br/><br/>Job Title : Application Support Engineer (Tier 2) Infra & Tier 2 Support.<br/><br/>Location : Hyderabad / Bangalore / Chennai.<br/><br/><b>Role & Responsibilities :</b><br/><br/>- Develop, maintain, and execute advanced SQL queries and shell scripts to automate recurring database clean-ups, system maintenance, and workaround processes.<br/><br/>- Utilize cloud-based operational tools and APIs to resolve downstream order processing issues and account repair scenarios.<br/><br/>- Manage monthly operational workflows, including report generation, fee reconciliation, and data feed validations.<br/><br/>- Coordinate and implement system adjustments for scheduled time changes and blackout events to ensure uninterrupted service continuity.<br/><br/>- Perform daily application health assessments, including URL accessibility and system sanity checks, while enhancing monitoring capabilities for proactive anomaly detection.<br/><br/>- Monitor key system components and service workflows to promptly identify and resolve performance bottlenecks, errors, and unexpected failures.<br/><br/>- Execute thorough preand post-deployment validations to ensure seamless application updates and minimal operational impact.<br/><br/>- Collaborate with development, DevOps, and interface teams to troubleshoot complex issues and drive timely resolutions.<br/><br/>- Handle exception management and ad-hoc account-related resolutions across multiple communication channels.<br/><br/>- Manage service package adjustments and ensure accurate service mapping and billing alignment.<br/><br/>- Act as a liaison between support and development teams, facilitating communication and escalation of critical application issues.<br/><br/>- Track and document escalated incidents through ticketing systems, ensuring transparency and follow-through until resolution.<br/><br/>- Troubleshoot and resolve issues related to service mapping, data collection feeds, and over-the-air system communications to maintain consistent service delivery.<br/><br/><b>Must-Have Skills:</b><br/><br/>- Strong expertise in SQL and shell scripting for backend process automation and system health maintenance.<br/><br/>- Proficiency with cloud-based operational tools and APIs for issue resolution and system management.<br/><br/>- Experience managing complex monthly operational processes such as report generation and data reconciliation.<br/><br/>- Solid understanding of system monitoring best practices and ability to enhance monitoring frameworks for proactive issue detection.<br/><br/>- Skilled in deployment validations and supporting application update rollouts.<br/><br/>- Strong problem-solving skills to address workflow inefficiencies, system errors, and service interruptions.<br/><br/>- Excellent communication and collaboration skills for seamless cross-functional teamwork.<br/><br/>- Proven ability to manage ticketing workflows, track issue escalations, and maintain comprehensive documentation.<br/><br/>- Familiarity with service mapping, data feed management, and broadcast/streaming service operational concepts.<br/><br/><b>Desired Skills :</b><br/><br/>- Experience with exception and account issue management in a complex service environment.<br/><br/>- Knowledge of operational adjustments related to scheduled time changes and their impact on system availability.<br/><br/>- Strong analytical skills to optimize recurring operational tasks and improve process efficiency.<br/><br/>- Proactive approach to monitoring, automating, and streamlining support workflows.<br/><br/>- Exposure to DevOps methodologies and collaborative development-support environments.<br/><br/><b>Mandatory :</b><br/><br/>- Strong expertise in SQL and shell scripting to automate and maintain backend processes and ensure system health.</p><br/></p> (ref:hirist.tech)
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Unlock Your Application Support Potential: Insight & Career Growth Guide
Real-time Application Support Jobs Trends in Hyderabad, India (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Application Support in Hyderabad, India using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 75552 jobs in India and 3350 jobs in Hyderabad. This comprehensive analysis highlights market share and opportunities for professionals in Application Support roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! VLaunchU is currently hiring and seeking a Application Support Engineer IT Operations to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Application Support Engineer IT Operations Jobs Hyderabad.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at VLaunchU adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Application Support Engineer IT Operations Jobs India varies, but the pay scale is rated "Standard" in Hyderabad. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Application Support Engineer IT Operations typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Application Support Engineer IT Operations interview at VLaunchU, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the VLaunchU's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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