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Application Support Engineer (L2 - Techno-Functional) Job Opening In CBD Belapur – Now Hiring IDBI Intech


Job description

We are looking for an experienced Application Support Engineer (L2) with a techno-functional background to support critical banking applications, particularly related to CMS and CMS-based OTP systems.

The ideal candidate will have hands-on experience in resolving functional and technical queries, analyzing logs, and coordinating with internal and external stakeholders (including SMS vendors).

Key Responsibilities:
  • Provide Level-2 application support, handling escalated incidents and service requests.
  • Analyze and monitor the SMS front-end and back-end systems for CMS and CMS-based OTP.
  • Respond to functional and technical queries received via email, calls, and iTouch CRM from banking branches.
  • Analyze application logs, errors, and system behavior to determine root cause analysis (RCA).
  • Perform routine system health checks and monitor application performance through dashboards and alerts.
  • Execute maintenance activities such as log rotation, configuration checks, and database updates.
  • Coordinate with SMS vendors for issue resolutions and performance optimization.
  • Support and participate in Data Center (DC) / Disaster Recovery (DR) drills and activities.
  • Collaborate with development and release teams for deployments, patches, and enhancements.
  • Maintain and contribute to knowledge base, FAQs, documentation for known issues and resolutions.
  • Proactively identify patterns in recurring issues and provide recommendations for long-term solutions.
  • Assist end-users with application-related recovery, workflows, and functionality issues.
  • Willingness to work in a 24x7 support environment, including weekends/holidays if required.

Required Skill Profession

Computer Occupations


  • Job Details

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Unlock Your Application Support Potential: Insight & Career Growth Guide


Real-time Application Support Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Application Support in CBD Belapur, India, highlighting market share and opportunities for professionals in Application Support roles.

77656 Jobs in India
77656
8 Jobs in Cbd Belapur
8
Download Application Support Jobs Trends in Cbd Belapur and India

Are You Looking for Application Support Engineer (L2 Techno Functional) Job?

Great news! is currently hiring and seeking a Application Support Engineer (L2 Techno Functional) to join their team. Feel free to download the job details.

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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at IDBI Intech adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying India laws and regulations

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The average salary range for a varies, but the pay scale is rated "Standard" in CBD Belapur. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

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Key qualifications for Application Support Engineer (L2 Techno Functional) typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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Interview Tips for Application Support Engineer (L2 Techno Functional) Job Success

IDBI Intech interview tips for Application Support Engineer (L2   Techno Functional)

Here are some tips to help you prepare for and ace your Application Support Engineer (L2 Techno Functional) job interview:

Before the Interview:

Research: Learn about the IDBI Intech's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

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During the Interview:

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Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Application Support Engineer (L2 Techno Functional) interview at IDBI Intech, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the IDBI Intech's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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