Urgent! Application Support Engineer - Trading/Fintech Domain Job Opening In Bengaluru – Now Hiring Prep.Study
<p><p><b>About Us :</b></p><p><p><b><br/></b></p>We are a technology-driven financial services firm specializing in providing high-performance trading platforms and broking solutions.
Our products serve top brokers and trading institutions across the capital markets.
With innovation at our core, we build scalable and secure systems that keep the financial markets running smoothly.
</p><p><b><br/></b></p><p><p><b>Role Summary : </b></p><p><br/></p>We are seeking experienced Application Support Engineers to join our client-facing support team.
The ideal candidate will be the first point of contact for client issues, ensuring timely resolution, clear communication, and high customer satisfaction in a fast-paced trading Responsibilities : </b></p><p><br/></p>- Act as the primary contact for clients reporting issues related to trading applications and platforms.<br/><br/></p><p>- Log, track, and monitor issues using internal tools and ensure resolution within defined TAT (Turnaround Time).<br/><br/></p><p>- Liaise with development, QA, infrastructure, and other internal teams to drive issue resolution.<br/><br/></p><p>- Provide clear and timely updates to clients and stakeholders regarding issue status and resolution.<br/><br/></p><p>- Maintain comprehensive logs of incidents, escalations, and fixes for future reference and audits.<br/><br/></p><p>- Offer appropriate and effective resolutions for client queries on functionality, performance, </p><p>and usage.<br/><br/></p><p>- Communicate proactively with clients about upcoming product features, enhancements, or </p><p>changes.</p><p><br/></p><p>- Build and maintain strong relationships with clients through regular, value-added </p><p>interactions.<br/><br/></p><p>- Collaborate in conducting UAT, release validations, and production deployment verifications.<br/><br/></p><p>- Assist in root cause analysis and post-incident reviews to prevent Skills & Qualifications : </b></p><p><br/></p><p>- Bachelor's degree in Computer Science, IT, or related field.<br/><br/></p><p>- 2+ years in Application/Technical Support, preferably in the broking/trading domain.</p></p><p><br/></p><p>- Sound understanding of capital markets - Equity, F&O, Currency, Commodities.<br/><br/></p><p>- Strong technical troubleshooting skills - Linux/Unix, SQL, log analysis.<br/><br/></p><p>- Familiarity with trading systems, RMS, OMS, APIs (REST/FIX), and order lifecycle.<br/><br/></p><p>- Excellent communication and interpersonal skills for effective client interaction.<br/><br/></p><p>- Ability to work under pressure during trading hours and manage multiple priorities.<br/><br/></p><p>- Customer-centric mindset with a focus on relationship building and to Have : </b></p><p><br/></p>- Exposure to broking platforms like NOW, NEST, ODIN, or custom-built trading tools.<br/><br/></p><p>- Experience interacting with exchanges (NSE, BSE, MCX) or clearing corporations.</p><br/></p> (ref:hirist.tech)
✨ Smart • Intelligent • Private • Secure
Practice for Any Interview Q&A (AI Enabled)
Predict interview Q&A (AI Supported)
Mock interview trainer (AI Supported)
Ace behavioral interviews (AI Powered)
Record interview questions (Confidential)
Master your interviews
Track your answers (Confidential)
Schedule your applications (Confidential)
Create perfect cover letters (AI Supported)
Analyze your resume (NLP Supported)
ATS compatibility check (AI Supported)
Optimize your applications (AI Supported)
O*NET Supported
O*NET Supported
O*NET Supported
O*NET Supported
O*NET Supported
European Union Recommended
Institution Recommended
Institution Recommended
Researcher Recommended
IT Savvy Recommended
Trades Recommended
O*NET Supported
Artist Recommended
Researchers Recommended
Create your account
Access your account
Create your professional profile
Preview your profile
Your saved opportunities
Reviews you've given
Companies you follow
Discover employers
O*NET Supported
Common questions answered
Help for job seekers
How matching works
Customized job suggestions
Fast application process
Manage alert settings
Understanding alerts
How we match resumes
Professional branding guide
Increase your visibility
Get verified status
Learn about our AI
How ATS ranks you
AI-powered matching
Join thousands of professionals who've advanced their careers with our platform
Unlock Your Application Support Potential: Insight & Career Growth Guide
Real-time Application Support Jobs Trends in Bengaluru, India (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Application Support in Bengaluru, India using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 69643 jobs in India and 5969 jobs in Bengaluru. This comprehensive analysis highlights market share and opportunities for professionals in Application Support roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Prep.Study is currently hiring and seeking a Application Support Engineer Trading/Fintech Domain to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Application Support Engineer Trading/Fintech Domain Jobs Bengaluru.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Prep.Study adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Application Support Engineer Trading/Fintech Domain Jobs India varies, but the pay scale is rated "Standard" in Bengaluru. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Application Support Engineer Trading/Fintech Domain typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for Application Support Engineer Trading/Fintech Domain, consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Application Support Engineer Trading/Fintech Domain interview at Prep.Study, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Prep.Study's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
Setting up job alerts for Application Support Engineer Trading/Fintech Domain is easy with India Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!