Urgent! Applications Support Engineer - Trading/Fintech Domain Job Opening In Bengaluru – Now Hiring Tradelab Technologies
<p><p><b>Role Summary :</b></p><p><p><b><br/></b></p>We are seeking experienced Application Support Engineers to join our client-facing support team.
The ideal candidate will be the first point of contact for client issues, ensuring timely resolution, clear communication, and high customer satisfaction in a fast-paced trading Responsibilities : </b></p><p><br/></p>- Act as the primary contact for clients reporting issues related to trading applications and </p><p>platforms.<br/><br/></p><p>- Log, track, and monitor issues using internal tools and ensure resolution within defined TAT (Turnaround Time).<br/><br/></p><p>- Liaise with development, QA, infrastructure, and other internal teams to drive issue resolution.<br/><br/></p><p>- Provide clear and timely updates to clients and stakeholders regarding issue status and resolution.<br/><br/></p><p>- Maintain comprehensive logs of incidents, escalations, and fixes for future reference and audits.<br/><br/></p><p>- Offer appropriate and effective resolutions for client queries on functionality, performance, and usage.<br/><br/></p><p>- Communicate proactively with clients about upcoming product features, enhancements, or changes.<br/><br/></p><p>- Build and maintain strong relationships with clients through regular, value-added </p><p>interactions.<br/><br/></p><p>- Collaborate in conducting UAT, release validations, and production deployment verifications.<br/><br/></p><p>- Assist in root cause analysis and post-incident reviews to prevent Skills & Qualifications : </b></p><p><br/></p>- Bachelor's degree in Computer Science, IT, or related field.<br/><br/></p><p>- 2+ years in Application/Technical Support, preferably in the broking/trading domain.<br/><br/></p><p>- Sound understanding of capital markets - Equity, F&O, Currency, Commodities.<br/><br/></p><p>- Strong technical troubleshooting skills - Linux/Unix, SQL, log analysis.<br/><br/></p><p>- Familiarity with trading systems, RMS, OMS, APIs (REST/FIX), and order lifecycle.<br/><br/></p><p>- Excellent communication and interpersonal skills for effective client interaction.<br/><br/></p><p>- Ability to work under pressure during trading hours and manage multiple priorities.<br/><br/></p><p>- Customer-centric mindset with a focus on relationship building and to Have : </b></p><p><br/></p>- Exposure to broking platforms like NOW, NEST, ODIN, or custom-built trading tools.<br/><br/></p><p>- Experience interacting with exchanges (NSE, BSE, MCX) or clearing corporations.<br/><br/></p><p>- Knowledge of scripting (Shell/Python) and basic networking is a plus.<br/><br/></p><p>- Familiarity with cloud environments (AWS/Azure) and monitoring Join Us?</b></p><p><br/></p>- Be part of a team supporting mission-critical systems in real-time.<br/><br/></p><p>- Work in a high-energy, tech-driven environment.<br/><br/></p><p>- Opportunities to grow into domain/tech leadership roles.<br/><br/></p><p>- Competitive salary and benefits, health coverage, and employee wellness programs.</p><br/></p> (ref:hirist.tech)
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Unlock Your Applications Support Potential: Insight & Career Growth Guide
Real-time Applications Support Jobs Trends in Bengaluru, India (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Applications Support in Bengaluru, India using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 51453 jobs in India and 4027 jobs in Bengaluru. This comprehensive analysis highlights market share and opportunities for professionals in Applications Support roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Tradelab Technologies is currently hiring and seeking a Applications Support Engineer Trading/Fintech Domain to join their team. Feel free to download the job details.
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An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Tradelab Technologies adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Applications Support Engineer Trading/Fintech Domain Jobs India varies, but the pay scale is rated "Standard" in Bengaluru. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Applications Support Engineer Trading/Fintech Domain typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Before the Interview:To prepare for your Applications Support Engineer Trading/Fintech Domain interview at Tradelab Technologies, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Tradelab Technologies's products or services and be prepared to discuss how you can contribute to their success.
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