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Urgent! ▷ Apply in 3 Minutes! Customer Support & Admin Specialist Job Opening In India, India – Now Hiring PropertyLoop

▷ Apply in 3 Minutes! Customer Support & Admin Specialist



Job description

Job Title: Customer Support & Admin Specialist

Location: Remote (India-based preferred)

Hours: Full-Time | Monday–Friday 9am–6pm UK | Alternate Saturdays 9am–4pm

Company: PropertyLoop.co.uk

Salary: Competitive | Based on Experience

About the Role

We’re PropertyLoop.co.uk, one of London’s fastest-growing PropTech platforms, revolutionising the way people rent, buy, and sell homes.

We’re looking for an exceptional Customer Support & Admin Specialist to join our fully remote team.

This is not a call centre role — it’s high-level, hands-on support across our lettings and sales operations.

You’ll handle complex queries, support estate agents and clients, manage contracts, and own high volumes of admin tasks.

If you're detail-obsessed, a fast thinker, and thrive under pressure — we want you.

Key Responsibilities

- Respond to customer enquiries (email, live chat, phone, tickets) with speed and professionalism
- Manage tenancy and sales progress: contracts, payments, documentation, and compliance checks
- Liaise with landlords, tenants, agents, buyers and sellers — all with calm, clarity, and care
- Troubleshoot issues around maintenance, arrears, legal terms, and customer onboarding
- Keep workflows up-to-date across platforms like Excel, Stripe, HubSpot, and internal CRMs

Who We’re Looking For

- Fluent in English (spoken and written) with impeccable grammar and tone
- Highly organised, proactive, and capable of handling a heavy admin workload
- Emotionally intelligent — calm under pressure, solution-oriented, and a clear communicator
- Tech-savvy — fast typing and confident navigating digital tools and CRMs
- Strong grasp of contracts, legal terms, or property workflows (a big plus)
- Remote setup ready: fast internet, noise-free space, webcam, and noise-cancelling headset

What You’ll Get

- Full training and daily support
- Opportunity to grow within a fast-scaling UK tech company
- Work with a sharp, mission-driven team
- Real ownership and career progression

This Role Is Not For You If:

- You struggle with admin-heavy roles or multi-tasking
- You’re looking for a relaxed, low-volume support job
- You cannot commit to UK hours or weekend shifts


Required Skill Profession

Information And Record Clerks



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