- Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role: ▷ [Apply in 3 Minutes] Desktop Support Specialist Voice.
Urgent! ▷ [Apply in 3 Minutes] Desktop Support Specialist - Voice Job Opening In India, India – Now Hiring Tata Consultancy Services
Role: Desktop Support Engineer (Voice)
Exp range : 4 - 10 years
Locations: Chennai/Bangalore
JD:
1.
• Serving as the first point of contact for customers seeking technical assistance over the Phone & Self-Service tickets / Chat
2.
• Willing to work in night shifts over prolonged period
3.
• Excellent written & spoken communication skills
4.
• Demonstrate effective soft skills, active listening skills and ability to empathize with customer’s situation
5.
• Effectively manage length of calls, handle time, and after call work
6.
• Walk the customer through the problem-solving process
7.
• Determining the best solution based on the issue and details provided by customers
8.
• Provide accurate information on IT products or services
9.
Assisting users with password resets and account unlock for reported incidents and requests.
10.
Performing remote troubleshooting through diagnostic techniques and pertinent questions
11.
System boot issues and Microsoft Office related issues
12.
Provide connectivity support for home users including network broadband, Virtual Technologies, and VPN
13.
Using specific tools to diagnose issues, make recommendations for resolution
14.
Placing corporate phone orders through authorized vendor portals
15.
Supporting hardware collection of terminated employees
16.
Providing support through the technologies such as Nexthink, Controlup and App Volume Manager
17.
Providing support to MacOs devices.
18.
Good working knowledge and experience in Active Directory (Add/Remove & Edit Users), Office 365, Jamf.
19.
Printer configuration and troubleshooting
✨ Smart • Intelligent • Private • Secure
Practice for Any Interview Q&A (AI Enabled)
Predict interview Q&A (AI Supported)
Mock interview trainer (AI Supported)
Ace behavioral interviews (AI Powered)
Record interview questions (Confidential)
Master your interviews
Track your answers (Confidential)
Schedule your applications (Confidential)
Create perfect cover letters (AI Supported)
Analyze your resume (NLP Supported)
ATS compatibility check (AI Supported)
Optimize your applications (AI Supported)
O*NET Supported
O*NET Supported
O*NET Supported
O*NET Supported
O*NET Supported
European Union Recommended
Institution Recommended
Institution Recommended
Researcher Recommended
IT Savvy Recommended
Trades Recommended
O*NET Supported
Artist Recommended
Researchers Recommended
Create your account
Access your account
Create your professional profile
Preview your profile
Your saved opportunities
Reviews you've given
Companies you follow
Discover employers
O*NET Supported
Common questions answered
Help for job seekers
How matching works
Customized job suggestions
Fast application process
Manage alert settings
Understanding alerts
How we match resumes
Professional branding guide
Increase your visibility
Get verified status
Learn about our AI
How ATS ranks you
AI-powered matching
Join thousands of professionals who've advanced their careers with our platform
Unlock Your Apply in Potential: Insight & Career Growth Guide
Real-time Apply in Jobs Trends in India, India (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Apply in in India, India using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 74002 jobs in India and 5044 jobs in India. This comprehensive analysis highlights market share and opportunities for professionals in Apply in roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Tata Consultancy Services is currently hiring and seeking a ▷ [Apply in 3 Minutes] Desktop Support Specialist Voice to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: ▷ [Apply in 3 Minutes] Desktop Support Specialist Voice Jobs India.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Tata Consultancy Services adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a ▷ [Apply in 3 Minutes] Desktop Support Specialist Voice Jobs India varies, but the pay scale is rated "Standard" in India. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for ▷ [Apply in 3 Minutes] Desktop Support Specialist Voice typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for ▷ [Apply in 3 Minutes] Desktop Support Specialist Voice, consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your ▷ [Apply in 3 Minutes] Desktop Support Specialist Voice interview at Tata Consultancy Services, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Tata Consultancy Services's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
Setting up job alerts for ▷ [Apply in 3 Minutes] Desktop Support Specialist Voice is easy with India Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!