Art Technology and Software - Implementation Engineer - Unix/Linux OS

<p><p>We are seeking a knowledgeable Implementation Engineer to lead the deployment and configuration of SmartVista products for our clients.<br/><br/> This role requires strong technical expertise in payment systems and software installation, along with excellent customer communication skills to ensure smooth implementation and ongoing support.</p><p><br/><b>Responsibilities : </b><br/><br/></p><p>- Install SmartVista software solutions at client sites, tailoring configurations to meet specific customer needs<br/><br/></p><p>- Guide customers through software maintenance and update procedures to ensure optimal system performance<br/><br/></p><p>- Collaborate with technical teams to document installation processes and product features clearly and comprehensively<br/><br/></p><p>- Participate in testing cycles for new software releases and updates, providing feedback for improvements<br/><br/></p><p>- Offer remote and on-site troubleshooting support, diagnosing and resolving technical issues efficiently<br/><br/></p><p>- Analyze problem sources, identify bugs, and coordinate with development teams to expedite resolutions<br/><br/></p><p>- Manage multiple client implementations simultaneously, ensuring timely delivery and adherence to project schedules<br/><br/></p><p>- Perform additional tasks as assigned by management to support business goals</p><p><br/><b>Required Skills & Qualifications : </b><br/><br/></p><p>- Proficiency in SQL/PLSQL and confident use of Unix/Linux operating systems<br/><br/></p><p>- Strong background in the payments industry, including familiarity with payment and card processing software<br/><br/></p><p>- Self-driven, with excellent interpersonal and communication skills for effective client interaction<br/><br/></p><p>- Positive, solution-oriented mindset with the ability to work independently and collaboratively</p><p><br/><b>Preferred Skills : </b><br/><br/></p><p>- Basic knowledge of Java technologies and ability to read C language code<br/><br/></p><p>- Experience with Oracle database administration<br/><br/></p><p>- Understanding of e-payment frameworks and card payment systems</p><p><br/><b>Experience & Education : </b><br/><br/></p><p>- At least 5 years of experience in software implementation, support, or development, preferably within banking or financial services<br/><br/></p><p>- Practical experience in payment processing or card transaction environments<br/><br/></p><p>- Bachelors degree required, with technical coursework in Oracle, Unix, or related fields considered an advantage</p><br/></p> (ref:hirist.tech)