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Urgent! Assistant Manager - Branch Operations Position in Mysuru - GramPro Business Services Pvt. Ltd.

Assistant Manager Branch Operations



Job description

We are hiring for leading NBFC client based in Mysore.


Duties & Responsibilities

  • Meet branch targets in sales & purchase of Forex, travel cards, and outward remittances (both AD II & referral).
  • Acquire new clients as per defined targets.
  • Activate and manage franchisee branches (Muthoot Finance franchisee branches or as applicable).
  • Draw back business from dormant clients, consistent with target metrics.
  • Handle queries and complaints from both external and internal stakeholders and ensure timely resolution.
  • Ensure all regulatory and compliance norms are followed precisely by the branch.
  • Ensure documentation, reporting, and other compliance‑related tasks are completed within specified timelines as per regulator or external stakeholder directions.


Required Qualifications & Experience

  • Strong experience (typically minimum - 4 years) in Forex operations or banking with emphasis on sales/business development.
  • Deep understanding of Forex products: retail Forex purchase/sale, travel cards, outward remittances (especially AD II), etc.
  • Proven ability to meet sales targets.
  • Good customer relationship skills.


Required Skill Profession

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