Role Requirement
To provide a wide range of leadership, management & professional skills development and learning interventions to employees across the organization.
To design, develop and deliver impeccable and immersive learning programs that specifically address the needs of our stakeholders
Key Responsibilities
Facilitate and administer courses and programs that support interactive and practical application
Create an evaluation strategy based on the needs of the stakeholders, leveraging qualitative and quantitative measures
Improvisation through implementation the feedback received from different stakeholders and take necessary steps in the process
Influence the desired culture in the organization through various interventions
Manage the planning, design, and implementation / delivery of all learning and development requirements
Constantly seek innovative and technologically advanced methods of delivering learning
Ensure constant feedback & coaching to the team to upscale the performance of the team and the team members
Assess and identify organizational, departmental, and individual development requirements
Design, develop and deliver outcome-based learning solutions.
Garner best practices from different organizations and interact with experts from the industry
Collaborate closely with stakeholders to ensure alignment and integration of strategies, projects and programs for successful implementation and results
Key Relationships
· Ifly leadership team, other teams like Customer Service, Content, Poise and Communication
· Business Units
· HRBP across the organization
· Target Audience
Success Indicators
· Expertise in identifying business challenges, development needs and creating / delivering solutions that meet the business objectives
· Consulting skills, being a learning partner to the stakeholders
· Ability to build strong relationships across the organization
· Well-developed business acumen
· Quality of the solutions designed, developed, and delivered (including facilitation), participant and stakeholder feedback / satisfaction scores
Job Requirements
Bachelor’s degree or equivalent in any stream.
A master’s degree in HR, Talent/Organizational Development or Psychology, Project management certification, knowledge on design methodologies and instructional design will be an added advantage
Minimum 7 years of experience in learning & organization development, facilitation and learning based project management
Exposure of creating end to end learning frameworks and measuring learning effectiveness
Team Management skills
Key Skills and Competencies
· Multitasking, attention to details, analytical and research oriented
· Excellent verbal and written communication
· Self-motivated, solution and results oriented
· Stakeholder expectation and relationship management
· Well versed with MS Office (Word, Excel & PowerPoint)
· Excellent delivery and facilitation skills
· Project Management
· Content design
· Exposure to simulation-based learning
Other Details
· Job Location: Gurgaon, Haryana
· Travel Requirement: Occasional (up to 30%)
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