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Urgent! Assistant Manager - Operations Job Opening In Pune – Now Hiring r3 Consultant

Assistant Manager Operations



Job description

Job Description


Key responsibilities:


 


- Supervise, coach and develop team leads and associates to ensure efficiency of the department, satisfaction of customers and clients, and to maximize team performance.


 


- Hold regular one-on-ones and team meetings; contribute to team engagement.


 


- Actively manage performance; identify training needs and provide post-training support.


 


- Distribute assignments and coordinate work activities.


 


- Recognize and recommend operational improvements.


 


- Perform other leadership duties such as ensuring time worked is approved and entered on time, performance reviews are conducted and new staff are recruited on time.


 


- Ensure effective use of resources and knowledge.


 


- Ensure smooth ground operations with process adherence to deliver outcomes on agreed metrics


 


- Engage with Internal & external stakeholders to improve quality of service on Cost, Quality, & Turn Around Time


 


- Regular data analysis and performance reporting to the management


 


- Continuous process improvements to improve the efficiency of the team


 


- Managing the Operational risk


 


- Managing and motivating a big team


 


- Design and implement operational strategies to drive growth, improve customer satisfaction, and maximize operational efficiency


 


- Collect, analyze, and interpret data to identify key performance indicators (KPIs) and measure operational effectiveness


 


- Develop data-driven insights to optimize operational processes, improve resource allocation, and enhance overall performance


 


- Oversee the end-to-end execution, ensuring adherence to quality standards, timelines, and budgetary requirements


 


- Monitor performance, identify bottlenecks, and implement corrective actions to achieve operational goals


 


- Prepare and deliver clear, concise, and impactful presentations to internal and external stakeholders, including senior management


 


- Proven leadership skills to oversee and guide a team of talented individuals towards achieving collective goals, fostering a culture of collaboration, growth, and excellence.


Required Skill Profession

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