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Urgent! Associate Application Support Job Opening In Bengaluru – Now Hiring Bosch Group
Job Description
Roles & Responsibilities:
We are seeking a highly motivated and experienced Application Support Specialist to join our team.
This role is crucial in providing support for our Qualtrics platform, managing surveys, and contributing to continuous improvement initiatives to ensure a seamless user experience across internal stakeholders.
While experience with Qualtrics is preferred, we also welcome candidates with a background in other survey management tools or relevant platforms.
We also value applicants with strong HRIT experience who are adaptable and eager to learn.
This position offers a unique opportunity to contribute to high-impact projects within the HRIT landscape, while collaborating with cross-functional teams to improve digital employee experience.
Responsibilities
•
Incident Management: Troubleshoot and resolve platform-related issues, prioritizing urgency and user impact.
Escalate complex problems when necessary.
•
Manage Surveys: Setup and maintain ongoing management of Qualtrics surveys, based on defined templates, procedure and timeline, ensuring alignment with business requirements and best practices.
This includes user management, data integration, and ensuring high-quality reporting.
•
Continuous Improvement: Identify areas for process optimization, develop and implement solutions, and track their effectiveness over time.
•
Testing Activities: Prepare and execute test scenarios, validate functionalities, and maintain test documentation to support high-quality deliverables.
•
System Maintenance: Manage test data environments, maintain test users, carry out system cleaning activities, and ongoing platform maintenance tasks as needed.
•
Ad-Hoc Support: Assist with ad-hoc activities and new work packages as required.
• Collaboration: Work collaboratively with various stakeholders, including IT teams, researchers, and business users, to ensure seamless Qualtrics operations and feedback solutions.
Educational qualification:
BCOM/BBA/MBA
Experience:
3 - 5 years
Mandatory/requires Skills:
It is an associate position and hence please check for 3-5 years’ experience candidate
Candidate should have experience in survey tools (Ex: SurveyMonkey, Google forms or Zoho survey) management (configuring as per requirement, testing, trigger survey forms, report extraction and analytics, client feedback handling and process improvements).
Experience in handling and resolving incidents/tickets.
Should have interacted with the IT team (Example: SaaS vendor, infra team, Application team) in order to ensure survey tools work as per specification
Strong analytical skills for problem-solving and solution design.
Good communication skills as they will be interacting with very senior level leadership in Bosch.
Should have experience of handling 2-5 members
Works independently and guides the team to ensure service delivery as per KPI and Quality
Preferred Skills:
Knowledge of coordinating new releases, features, and enhancements.
• Experience in continuous improvement initiatives and best practices.
• Ability to create or contribute to internal documentation or knowledge-sharing platforms.
• Familiarity with testing methodologies, including preparation of test scenarios and execution of test cases.
Qualtrics certifications (e.g., Qualtrics CoreXM Certified) are a plus.
Educational qualification:
BCOM/BBA/MBA
Experience:
5 - 7 years
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Unlock Your Associate Application Potential: Insight & Career Growth Guide
Real-time Associate Application Jobs Trends in Bengaluru, India (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Associate Application in Bengaluru, India using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 115139 jobs in India and 10092 jobs in Bengaluru. This comprehensive analysis highlights market share and opportunities for professionals in Associate Application roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Bosch Group is currently hiring and seeking a Associate Application Support to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Associate Application Support Jobs Bengaluru.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Bosch Group adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Associate Application Support Jobs India varies, but the pay scale is rated "Standard" in Bengaluru. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Associate Application Support typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Before the Interview:To prepare for your Associate Application Support interview at Bosch Group, research the company, understand the job requirements, and practice common interview questions.
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