Associate Client Services Analyst

Job description

**Overview**

**About Business Unit:**

From helping to invent the affiliate industry to leading performance marketing, the CJ Team has earned a reputation for maintaining the largest and most reliable partnership-based platform.

We are the platform of choice for driving profitable growth for over 3,800 global brands - across industries like retail, travel, finance, and network & home services.

Our technology powers a vast partnership ecosystem where over 167K publishers and brands engage with billions of consumers worldwide.

The CJ India team connects global brands and publishers to drive scalable growth.

Passionate about delivering sustainable outcomes, we focus on providing meaningful solutions to real-world needs.

**Why we are looking for you:**

Responsible for delivering the needs of Account teams and work closely with our clients in delivering successful results.

Click here to view how Epsilon transforms marketing with 1 View, 1 Vision and 1 Voice.

(https://www.youtube.com/watch?v=xpjtfpntuv8&t=1s)

**Responsibilities**

+ Liaise with Account management teams to carry out various reporting and competitor tracking tasks
+ Perform content and campaign reviews based on specified criteria
+ Monitor account performance closely and work with Account Management team, report any unusual spikes and lows in the accounts
+ Review affiliate publisher pages and report discrepancies

**Qualifications**

+ A graduate in any discipline
+ Requires 0.6 to 3 years of related experience and exposure in digital media/client services role
+ Basic knowledge of Affiliate Marketing
+ Passion towards learning digital marketing
+ A quick learner and a curiosity quotient
+ Strong written and verbal communication skills
+ Be a great teammate and work in a fast paced environment
+ Intermediate knowledge on MS office suite
+ Adapt to the changing environment and deliver under pressure
+ Ability of multitasking and emphasis on attention to detail
+ Ability to apply logical and analytical thinking

**Additional Information**

Epsilon is a global data, technology and services company that powers the marketing and advertising ecosystem.

For decades, we’ve provided marketers from the world’s leading brands the data, technology and services they need to engage consumers with 1 View, 1 Vision and 1 Voice.

1 View of their universe of potential buyers.

1 Vision for engaging each individual.

And 1 Voice to harmonize engagement across paid, owned and earned channels.

Epsilon’s comprehensive portfolio of capabilities across our suite of digital media, messaging and loyalty solutions bridge the divide between marketing and advertising technology.

We process 400+ billion consumer actions every single day using advanced AI and hold/ many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements.

Tvhanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC.

Epsilon is a global company with more than 9,000 employees around the world.

Epsilon has a core set of 5 values that define our culture and guide us to bring value for our clients, our people and consumers.

We are seeking candidates that align with our values, demonstrate them and make them meaningful in their day-to-day work:

+ **Act with integrity** .

We are transparent and have the courage to do the right thing.
+ **Work together to win together** .

We believe collaboration is the catalyst that unlocks our full potential.
+ **Innovate with purpose** .

We shape the market with big ideas that drive big outcomes.
+ **Respect all voices** .

We embrace differences and foster a culture of connection and belonging.
+ **Empower with accountability** .

We trust each other to own and deliver on common goals.

**Because You Matter**

YOUniverse.

A work-world with you at the heart of it!
At Epsilon, we believe people make the place.

And everything we do is designed with you in mind.

That’s why our work-world, aptly named ‘YOUniverse’ is passionate about crafting a nurturing environment that elevates your growth, wellbeing and work-life harmony.

So, come be part of a people-centric workspace where care for you is at the core of all we do.

Take a trip to YOUniverse and explore our outstanding benefits, here (https://www.epsilon.com/apac/youniverse)

**Epsilon is an Equal Opportunity Employer.**
Epsilon is committed to promoting diversity, inclusion, and equal employment opportunities by using reasonable efforts to attract, recruit, engage and retain qualified individuals of all ethnicities and backgrounds, including, but not limited to, women, people of color, LGBTQ individuals, people with disabilities and any other underrepresented groups, traits or characteristics.

Required Skill Profession

Other General