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Associate Local IT Support L1 Job Opening In Gurgaon – Now Hiring Publicis Groupe


Job description

**Company description**

Resources is the backbone of Publicis Groupe, the world’s third-largest communications group.

Formed in 1998 as a small team to service a few Publicis Groupe firms, Re:Sources has grown to 5,000+ people servicing a global network of prestigious advertising, public relations, media, healthcare, and digital marketing agencies.

We provide technology solutions and business services including finance, accounting, legal, benefits, procurement, tax, real estate, treasury, and risk management to help Publicis Groupe agencies do their best: create and innovate for their clients.

In addition to providing essential, everyday services to our agencies, Re:Sources develops and implements platforms, applications, and tools to enhance productivity, encourage collaboration, and enable professional and personal development.

We continually transform to keep pace with our ever-changing communications industry and thrive on a spirit of innovation felt around the globe.

With our support, Publicis Groupe agencies continue to create and deliver award-winning campaigns for their clients.

**Overview**

Hands on Experience on Handling Windows File Server, Backup, Restoration Attributes/behaviours ·
Demonstrated service excellence
· Ability to work in remote environment
· Strong Written and Oral communication
· Energetic and driven personality
The key accountabilities for this role are; ·
Should have Excellent Experience in MS Office/Outlook, Email Configuration, Backup · Experience in
Android & I-OS mobile OS, Mail & Apps troubleshooting
· Experience in Ticket process and SLA - Incidents / service requests, Escalation Matrix
· Experience of handling Asset/inventory record process, movements etc.

· Knowledge of Patch
management, Antivirus Troubleshooting
· Troubleshooting and installation of Network MFD Printers
· Awareness of Information security policy and adherenc

**Qualifications**

Experience/Qualifications
· Bachelor’s degree in Computer Science, Information Systems or Engineering ·
Minimum 1.5+ years experience of troubleshooting Windows and MAC OS Knowledge · Should have
exposure to basic network troubleshooting, VPN, Remote Support · Coordination with IT vendor for
warranty support and call logging Skills (including technology)

Required Skill Profession

Other General


  • Job Details

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Are You Looking for Associate Local IT Support L1 Job?

Great news! is currently hiring and seeking a Associate Local IT Support L1 to join their team. Feel free to download the job details.

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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Publicis Groupe adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying India laws and regulations

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The average salary range for a varies, but the pay scale is rated "Standard" in Gurgaon. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

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Other Openings

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