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Associate Solutions Manager Job Opening In Ajmer – Now Hiring Elucidata


Job description

Job Title: Associate Solution Manager

Function: Delivery

Location: Delhi/Bangalore (3 days in office)


About the Company:

Elucidata is a TechBio Company headquartered in San Francisco.

Our mission is to unleash personalized medicine using AI and multi-omics, multimodal data.

Elucidata’s platform Polly, helps research teams wrangle, store, manage and analyze large volumes of biomedical data.

We are at the forefront of driving AI in personalized medicine R&D across companies like Pfizer, Janssen, Owkin and many more.

We were recognised as the 'Most Innovative Biotech Company, 2024', by Fast Company.

We are a 120+ multi-disciplinary team of experts based across the US and India.

In September 2022, we raised $16 million in Series A round led by Eight Roads, F-Prime, and our existing investors.


About the Role:

As an Associate Solution Manager, you will drive customer retention and expansion by managing a book of business, ensuring successful project delivery, prospecting for new cross sell & upsell opportunities, and creating innovative solutions.

You will collaborate with Technical Owners and Subject Matter Experts, ensuring alignment between customer needs and business goals.


Key Responsibilities:

Book of Business Management:

  • Build and nurture relationships with key stakeholders, including champions and economic buyers.
  • Monitor account-level margins to ensure profitability.

    Liaise with Revenue Operations team on invoicing, Revenue recognition, financial forecasting.
  • Ensure deliverables are aligned with customer success metrics through Mutual Success Plans.
  • Secure renewal agreements and identify cross-sell and upsell opportunities.


Prospecting and Solution Architecture for Cross-Sell:

  • Map customer organizations to uncover new personas and decision-makers.
  • Perform discovery calls to prospects for new use cases and solutions.
  • Develop tailored solutions suited for customer’s usecase
  • Develop reusable case studies and impactful sales materials (solution briefs, presentations).
  • Conduct market research to strategically align solutions with customer pain points and industry trends.


Delivery and Collaboration:

  • Act as the customer’s voice within Elucidata, ensuring all teams are aligned to deliver exceptional customer experience.
  • Collaborate with Technical Owners and Subject Matter Experts to ensure smooth and agile project execution.
  • Set up an account pod structure for each customer, incorporating members from various functions such as technical owners, engineering, product, AI/ML, and more.
  • Pull in relevant teams as necessary to ensure comprehensive solutions are delivered to the customer.
  • Conduct regular project reviews to maintain quality.


Key Metrics:

  • Net Revenue Retention (NRR): Includes renewal, upsell, and cross-sell dollars.
  • Utilization percentage (hours, credits)
  • Account health indicators (Business reviews, Mutual Success Plans, NPS)
  • Discovery calls for new use cases (cross-sell)
  • Customer advocacy (testimonials, references, case studies & collaterals building)


Required Skills:

  • Undergraduate degree in Bioinformatics, Life Sciences, or a related field (MBA preferred); candidates from Tier 1 colleges are encouraged to apply.
  • 2+ years in customer-facing roles, focusing on business development, customer success, or solution selling (Bioinformatics/Life Sciences preferred); experience in consulting firms is a plus.
  • Strong understanding of bioinformatics platforms; experience in cloud, software, or ML is a plus.
  • Proven ability to manage client relationships, uncover opportunities for cross-sell/upsell, and ensure solutions align with business objectives.
  • Excellent problem-solving skills and ability to work effectively across teams.
  • Proficiency in Salesforce, LinkedIn Sales Navigator, and project management tools.


We are proud to be an equal-opportunity workplace and an affirmative-action employer.

We are committed to equal employment opportunities regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, caste, citizenship, marital status, disability, gender identity, or Veteran status.


Benefits of working with us:

  • Competitive compensation including ESOPs
  • Unlimited vacation and holiday time off
  • Hybrid work environment.

    3 days in office is a must for this role.
  • The opportunity to be part of a dynamic team in a growing company

Required Skill Profession

Business Operations Specialists


  • Job Details

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Unlock Your Associate Solutions Potential: Insight & Career Growth Guide


Real-time Associate Solutions Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Associate Solutions in Ajmer, India, highlighting market share and opportunities for professionals in Associate Solutions roles.

115886 Jobs in India
115886
583 Jobs in Ajmer
583
Download Associate Solutions Jobs Trends in Ajmer and India

Are You Looking for Associate Solutions Manager Job?

Great news! is currently hiring and seeking a Associate Solutions Manager to join their team. Feel free to download the job details.

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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Elucidata adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying India laws and regulations

What Is the Average Salary Range for Associate Solutions Manager Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Ajmer. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

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Key qualifications for Associate Solutions Manager typically include Business Operations Specialists and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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Interview Tips for Associate Solutions Manager Job Success

Elucidata interview tips for Associate Solutions Manager

Here are some tips to help you prepare for and ace your Associate Solutions Manager job interview:

Before the Interview:

Research: Learn about the Elucidata's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

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Be Punctual: Arrive on time to demonstrate professionalism and respect.

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Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

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Follow Up: Send a thank-you email to the interviewer within 24 hours.

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Final Thought:

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Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Elucidata's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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