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ATG Support Engineer - IT Operations Job Opening In India, India – Now Hiring AB2 Consulting Pvt Ltd


Job description

<p><p><b>Job Summary :</b><br/><br/></p><p>We are seeking a skilled ATG Operational Support Engineer to provide end-to-end support for Oracle ATG Commerce platforms.

This role is responsible for monitoring, troubleshooting, incident resolution, and ensuring smooth day-to-day operations of ATG-based applications.

The ideal candidate will have a strong background in ATG commerce systems, production support, and performance Responsibilities :</b></p><p><br/></p>- Provide L2/L3 operational support for ATG-based applications, ensuring uptime and stability.<br/><br/></p><p>- Monitor application performance, logs, and alerts using tools such as AppDynamics, Splunk, or similar.<br/><br/></p><p>- Troubleshoot production issues, perform root cause analysis, and implement long-term fixes.<br/><br/></p><p>- Manage and support deployments, releases, and patches for ATG applications.<br/><br/></p><p>- Collaborate with development, QA, and infrastructure teams to resolve application issues.<br/><br/></p><p>- Document incidents, resolutions, and create knowledge base articles for recurring issues.<br/><br/></p><p>- Work within incident, problem, and change management processes to ensure compliance with SLAs.<br/><br/></p><p>- Provide on-call support during off-hours/weekends as Skills :</b></p><p><br/></p>- Strong hands-on experience with Oracle ATG Commerce (Dynamo, BCC, CSC, CRS, etc.)<br/><br/></p><p>- Proficiency in Java/J2EE with good understanding of ATG architecture.<br/><br/></p><p>- Experience in application servers (WebLogic/JBoss) and deployment processes.<br/><br/></p><p>- Solid understanding of databases (Oracle, SQL Server, PostgreSQL) and ability to write/debug queries.<br/><br/></p><p>- Familiarity with monitoring and troubleshooting tools (AppDynamics, Splunk, ELK, etc.).<br/><br/></p><p>- Strong analytical, problem-solving, and debugging skills.<br/><br/></p><p>- Excellent communication and stakeholder management Skills :</b></p><p><br/></p>- Experience with cloud platforms (AWS/Azure) for hosting ATG applications.<br/><br/></p><p>- Knowledge of CI/CD pipelines and DevOps practices.<br/><br/></p><p>- Exposure to microservices and integration with third-party systems.<br/><br/></p><p>- Familiarity with CommerceTools, CDM, or similar e-commerce platforms is a plus</p><br/></p> (ref:hirist.tech)

Required Skill Profession

Computer Occupations


  • Job Details

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Are You Looking for ATG Support Engineer IT Operations Job?

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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at AB2 Consulting Pvt Ltd adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying India laws and regulations

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The average salary range for a varies, but the pay scale is rated "Standard" in India. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

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Key qualifications for ATG Support Engineer IT Operations typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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Interview Tips for ATG Support Engineer IT Operations Job Success

AB2 Consulting Pvt Ltd interview tips for ATG Support Engineer   IT Operations

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Before the Interview:

Research: Learn about the AB2 Consulting Pvt Ltd's mission, values, products, and the specific job requirements and get further information about

Other Openings

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Final Thought:

To prepare for your ATG Support Engineer IT Operations interview at AB2 Consulting Pvt Ltd, research the company, understand the job requirements, and practice common interview questions.

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