Key Responsibilities:
- Develop and execute automated test cases for ITSM and ITAM modules using ServiceNow ATF
- Identify and document test scenarios, ensuring comprehensive coverage of business processes
- Collaborate with developers, business analysts, and stakeholders to define testing requirements
- Maintain and enhance test scripts to align with system updates and enhancements
- Monitor and analyze test results, identifying defects and ensuring timely resolution
- Ensure compliance with best practices for automated testing and quality assurance
- Provide training and guidance on ATF usage to internal teams
Required Skills & Qualifications:
- 5+ years of hands-on experience with ServiceNow ATF
- Strong understanding of ITSM and ITAM processes
- Experience in test automation, scripting, and debugging
- Familiarity with ServiceNow platform and its testing capabilities
- Excellent problem-solving and analytical skills
- Ability to work in a collaborative team environment
Skills Required
Servicenow, Itsm, Itam, Scripting, Automation