Automation Engineer FCAPS/OSS

Job description

<p><p><b>Description : </b><br/><br/>Role : OSS & Automation Engineer (FCAPS Integration Specialist)<br/><br/>Location : Bangalore<br/><br/><b>Job Description : </b><br/><br/>We are seeking a highly skilled and experienced OSS & Automation Engineer to play a pivotal role in designing, building, and integrating our Operations Support Systems (OSS) with a strong emphasis on FCAPS Telecom integration capabilities.

The ideal candidate will have deep expertise in the telecom domain, particularly within 5G/LTE cellular networks and cloud-native environments, and a passion for automation and open-source technologies.

This role requires a strong understanding of FCAPS principles and their practical application in OSS for Inventory Management, Fault Management, and Performance Management.<br/><br/><b>Responsibilities : </b><br/><br/>- Architect and build complex OSS monitoring tools and automation frameworks from scratch, specifically focusing on FCAPS integration for Inventory, Fault, and Performance Management.<br/><br/>- Design, develop, and improve existing tools and integrate them into a cohesive OSS ecosystem.<br/><br/><b>Inventory Management : </b><br/><br/>- Oversee OSS Sites/Devices Inventory Management, including the integration of network devices with OSS inventory modules.<br/><br/>- Implement and manage auto-inventory reconciliation (syncing) with various data sources like EMS/OBF.<br/><br/>- Manage the full lifecycle of devices within the OSS inventory.<br/><br/><b>Fault Management : </b><br/><br/>- Develop and integrate FCAPS tools for Fault Management, including NBI integration with EMS using SNMP traps, OID/MIBs, and ETSI/JSON formats for fault parsing.<br/><br/>- Implement robust Network Topology for accurate Fault Correlation, spanning from top-level to RAN devices.<br/><br/>- Design and implement auto-incident/auto-ticketing mechanisms based on configured and correlated faults.<br/><br/><b>Performance Management : </b><br/><br/>- Architect and implement FCAPS tools for Performance Management, focusing on counters, formulas, and KPIs for troubleshooting.<br/><br/>- Develop and analyze KPI and counter-related problems to optimize network performance.<br/><br/>- Work closely with Product, Delivery, Software Development, and various cross-functional teams to ensure successful new product developments and rollouts.<br/><br/>- Coordinate with the Integration team (OBF) for seamless new network integrations with OSS.<br/><br/>- Analyze customer requirements, translate them into system requirements, and capture detailed designs for the development team.<br/><br/>- Responsible for analyzing and troubleshooting issues reported during lab testing and production environments.<br/><br/>- Identify and eliminate defects and errors with Product and Development teams for released features.<br/><br/>- Handle trouble tickets within defined SLAs.<br/><br/>- Track issues related to tools, timely escalation, and follow-up as per pre-defined matrix.<br/><br/>- Ensure customer commitments are achieved per plan.<br/><br/>- Prepare comprehensive documentation, including Low-Level Design (LLD) and High-Level Design (HLD) for products and reports.<br/><br/><b>Required Skills and Experience : </b><br/><br/>- Minimum 8 to 12 years of experience in the RF Telecom domain (5G/4G/Cloud) or Software Domain with a strong focus on FCAPS system automation, tools design, and development.<br/><br/>- Experience in telecom domain 5G/LTE cellular networks, including cloud-native environments.<br/><br/>- Understanding of Open RAN concepts.<br/><br/>- Strong knowledge of FCAPS tools and their application in OSS.<br/><br/>- Expertise in architecting and building complex OSS monitoring tools and automation frameworks.<br/><br/>- Proficiency in Telecom Network Routers/devices IP-level troubleshooting.<br/><br/>- Deep understanding of FCAPS tools Performance Management, including Counters/Formulas/KPIs architecture.<br/><br/>- Knowledge of Telecom Network Fault Monitoring tool NBI integration with EMS and methodologies (SNMP traps, OID/MIBs, ETSI/JSON format).<br/><br/>- Experience with Network Topology for Fault Correlation and Auto Incident/Auto ticketing.<br/><br/>- Understanding of Automation lifecycle management/Agile methodology.<br/><br/>- Strong analytical and troubleshooting skills.<br/><br/>- Proficiency with Linux OS tools, SQL, and utilities.<br/><br/>- Familiarity with Jira and Confluence.<br/><br/>- Familiarity with Kubernetes, Prometheus, and Grafana Monitoring Tools (added advantage).<br/><br/>- Familiarity with JSON API / RESTful HTTP is required.<br/><br/>- Ability to multi-task in a fast-paced environment.<br/><br/>- Knowledge of software languages like Python and JAVA (added advantage).<br/><br/>- Understanding of 3GPP and ETSI Specifications : Architecture, Protocols, and Procedures.<br/><br/>- Understanding of cloud technologies, Kubernetes environments, and Docker.<br/><br/><b>Education & Qualification : </b><br/><br/>- Bachelors in Computer Science/Software Engineering/Electronics/Electronics & Telecommunication Engineering.<br/><br/>- Passion for open source, software, tooling, and automation.<br/><br/>- Experience working with monitoring & automation solutions.<br/><br/>- Analytical and methodical approach to problem-solving.</p><br/></p> (ref:hirist.tech)

Required Skill Profession

Engineers