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Urgent! Automation Manager Job Opening In Delhi Division – Now Hiring Anglo-Eastern



Job description

Hiring for multiple roles within Transformation (LSSBB) for one of our BPO Clients.Experience: 13+ YearsLocation: Hyderabad/ BengaluruPreferred Industry: BFSI/F&A/Mortgage/LendingSkills: LSSBB/ MBB (Mandate), Transformations, Process Excellence, Operational Excellence, Process Re-engineering, Process Improvements, Continuous Improvements, RPA, AutomationRole Summary:Led the automation/ process excellence program to meet requirements, manage UAT, and oversee go-live for specific accounts.Identify suitable processes for automation and develop business cases, project charters, and documentation (RPA assessments, BRD, use cases).Achieve targeted FTE benefits and assess business impacts.Collaborate with operations and customers to validate automation opportunities.Use statistical models and forecasting to predict volumes, capacity, and customer behavior.Apply data aggregation and mining techniques for insights through dashboards and reports.Manage multiple projects, address delays, and oversee project execution.Supervise and coach project teams, both client and internal.Handle client expectations, review deliverables, and support proposal creation and effort estimation.In case you wish to apply for the role, write to us today atmanasvi.shinde@credencehrservices.com


Required Skill Profession

Operations Specialties Managers



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