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AWS L3 Support Engineer Job Opening In Hyderabad – Now Hiring Velocida pvt Ltd


Job description

<p><p><b>Role : AWS L3 support engineer.</b><br/><br/>An AWS L3 support engineer is a technical expert who resolves complex issues, escalates issues to other teams, and provides permanent fixes.<br/><br/>They also recommend improvements to processes and architecture.<br/><br/><b>- Advanced Troubleshooting : </b> Diagnose and resolve complex issues related to AWS services (e.g., EC2, S3, RDS, Secrets manager, System manager , Log watch IAM misconfigurations).<br/><br/><b>- Incident Management : </b> Provide L1/L2 support by monitoring, triaging, and resolving customer issues related to the platform.<br/><br/><b>- Customer Interaction : </b> Communicate with stockholders through email, incident management tool and phone to understand and address their concerns, ensuring excellent customer satisfaction.<br/><br/><b>- Escalation : </b> Collaborate with development team and engineering for unresolved issues, ensuring a smooth handoff with detailed issue documentation.<br/><br/><b>- Documentation : </b> Create and update knowledge base articles, FAQs, and customer-facing documentation based on resolved issues.<br/><br/>- Maintain detailed records of customer interactions and issue resolutions in the ticketing system.<br/><br/><b>System Monitoring and Maintenance : </b><br/><br/>- Proactively monitor environments for alerts and potential issues.<br/><br/>- Perform routine health checks and provide recommendations for optimization and Providing timely status to the customers & management.<br/><br/><b>Required Skills and Qualifications : </b><br/><br/><b>Technical Skills : </b><br/><br/>- Strong understanding of various AWS services like EC2, RDS , Open Search Service , S3 , RDS failures, Secrets manager , System manager , log watch IAM etc.<br/><br/>- Experience with Linux and basic commanding and shell scripting.<br/><br/>- Basic knowledge of networking fundamentals (e.g., DNS, IP routing, firewalls).<br/><br/>- Exposure to monitoring tools (e.g., Prometheus, Grafana) and logging systems (ELK).<br/><br/>- Knowledge of database systems with basic sql scripting.<br/><br/>- Excellent verbal and written communication skills for clear and professional interaction with stakeholders.<br/><br/>- Strong analytical and problem-solving abilities.<br/><br/>- Ability to prioritize and manage multiple support tickets efficiently.<br/><br/>- Customer-focused mindset with a dedication to providing timely and effective support.<br/></p><br/></p> (ref:hirist.tech)

Required Skill Profession

Computer Occupations


  • Job Details

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Unlock Your AWS L3 Potential: Insight & Career Growth Guide


Real-time AWS L3 Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for AWS L3 in Hyderabad, India, highlighting market share and opportunities for professionals in AWS L3 roles.

22263 Jobs in India
22263
1318 Jobs in Hyderabad
1318
Download Aws L3 Jobs Trends in Hyderabad and India

Are You Looking for AWS L3 Support Engineer Job?

Great news! is currently hiring and seeking a AWS L3 Support Engineer to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Velocida pvt Ltd adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying India laws and regulations

What Is the Average Salary Range for AWS L3 Support Engineer Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Hyderabad. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for AWS L3 Support Engineer?

Key qualifications for AWS L3 Support Engineer typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for AWS L3 Support Engineer?

To improve your chances of getting hired for AWS L3 Support Engineer, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for AWS L3 Support Engineer Job Success

Velocida pvt Ltd interview tips for AWS L3 Support Engineer

Here are some tips to help you prepare for and ace your AWS L3 Support Engineer job interview:

Before the Interview:

Research: Learn about the Velocida pvt Ltd's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your AWS L3 Support Engineer interview at Velocida pvt Ltd, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Velocida pvt Ltd's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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