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Urgent! Case Collection Manager Job Opening In Bengaluru – Now Hiring GameChange Solar
Job Summary:
The Case Collection Manager will be responsible for overseeing the end-to-end process of case entry, tracking, and resolution across the organization.
This role ensures that all cases are logged accurately, processed in a timely manner, and escalated appropriately to meet service level agreements (SLAs).
The Case Collection Manager will act as the central coordinator between internal teams, suppliers, and customers to ensure transparency, accountability, and continuous process improvement.
Key Responsibilities
Manage and oversee the case collection process from initiation to closure.
Ensure all cases are entered accurately into the system in line with SOPs.
Monitor case volumes, trends, and turnaround times; provide regular reporting to leadership.
Serve as the main point of contact for escalations, ensuring timely resolution and communication.
Collaborate with cross-functional teams (supply chain, logistics, customer service, project management, etc.) to drive case resolution.
Develop, implement, and maintain Standard Operating Procedures (SOPs) for case collection and management.
Train and support team members on case entry best practices and compliance requirements.
Partner with IT/Systems teams to enhance case tracking tools and reporting dashboards.
Identify process gaps and lead initiatives to improve efficiency, accuracy, and customer experience.
Ensure compliance with all internal policies and external regulations related to case management.
Qualifications
Bachelor’s degree in Business Administration, Supply Chain, Operations Management, or a related field.
5+ years of experience in case management, operations, or supply chain/customer service leadership.
Strong understanding of case management systems, ERP platforms (e.g., NetSuite, SAP, Oracle), and reporting tools.
Proven ability to lead cross-functional teams and manage high volumes of cases with accuracy and timeliness.
Excellent problem-solving, organizational, and communication skills.
Experience developing SOPs and process documentation.
Strong analytical skills with the ability to interpret data and provide actionable insights.
Key Competencies
Leadership & Team Collaboration
Process & Detail Orientation
Strong Communication & Escalation Management
Analytical Thinking & Continuous Improvement
Customer-Centric Mindset
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Unlock Your Case Collection Potential: Insight & Career Growth Guide
Real-time Case Collection Jobs Trends in Bengaluru, India (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Case Collection in Bengaluru, India using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 790 jobs in India and 82 jobs in Bengaluru. This comprehensive analysis highlights market share and opportunities for professionals in Case Collection roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! GameChange Solar is currently hiring and seeking a Case Collection Manager to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Case Collection Manager Jobs Bengaluru.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at GameChange Solar adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Case Collection Manager Jobs India varies, but the pay scale is rated "Standard" in Bengaluru. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Case Collection Manager typically include Other Management Occupations and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for Case Collection Manager, consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Case Collection Manager interview at GameChange Solar, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the GameChange Solar's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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