Urgent! Catchpoint - Software Escalation Engineer - Debugging Job Opening In Bengaluru – Now Hiring Catchpoint Systems Private Limited
<p><p><b>About the Role :</b></p><p><p><b><br/></b></p>This role requires deep technical analysis, hands-on debugging, and cross-functional collaboration to determine whether an issue stems from a code defect, configuration problem, or environmental factor - and to drive it to resolution.<br/><br/>Engineering Escalations team serves as a vital link between engineering, operations, and customers, enabling product teams to focus, while ensuring customer-impacting issues are resolved swiftly and effectively.<br/><br/>We are looking for a highly motivated technical problem-solver with expertise in troubleshooting, root cause analysis, and debugging complex distributed systems for our team.</p><br/><p><b>What will success look like in this position ?</b></p><p><p><b><br/></b></p>Success means being the go-to technical expert who can quickly diagnose and resolve complex, high-impact issues across our distributed systems.<br/><br/>You will confidently own escalations from triage to resolution, ensuring customers are back online fast while preventing repeat incidents.<br/><br/>Your deep technical insight and cross-team collaboration will strengthen product reliability and reduce operational noise.<br/><br/>Over time, youll contribute tools, automation, and best practices that make the entire organization faster and more effective at solving critical problems.<br/><br/>Ultimately, your work will directly improve customer trust, system stability, and our ability to deliver with :</b></p><p><p><b><br/></b></p>- Act as the technical escalation point for critical customer issues.<br/><br/></p><p>- Perform in-depth debugging of application, infrastructure, and configuration issues.<br/><br/></p><p>- Propose configuration changes, code fixes, or workarounds to restore service.<br/><br/></p><p>- Design and build internal tools, set up complex reproduction environments, and create </p><p>automation scripts to replicate and diagnose intricate issues.</p><p><br/></p><p>- Collaborate with development, SRE, and product teams to prevent recurring issues.<br/><br/></p><p>- Engage in live troubleshooting sessions with customers, operations, and support teams.<br/><br/></p><p>- Own the end-to-end lifecycle of escalations from triage to closure.<br/><br/></p><p>- Maintain a deep knowledge of product architecture, APIs, and deployment processes.</p><p><br/></p><p><b>Required Skills & Qualifications :</b></p><p><br/></p><p>- 4+ years of experience in IT Operations, Technical Support, Escalation Engineering, or </p><p>Software Development.<br/><br/></p><p>- Strong knowledge of networking: TCP/IP, DNS, DHCP, HTTP/S, Proxies, SSL/TLS, API traffic </p><p>analysis.<br/><br/></p><p>- Advanced troubleshooting skills with Linux (RHEL/Ubuntu).<br/><br/></p><p>- Experience with containerization & orchestration (Docker, Kubernetes, Helm).<br/><br/></p><p>- Scripting/automation skills in Javascript, Python, Bash, or PowerShell along with IaC tools like </p><p>terraform, SaltStack or Ansible.<br/><br/></p><p>- Experience with packet capture & analysis (tcpdump, Wireshark).<br/><br/></p><p>- Aptitude towards problem solving.<br/><br/></p><p>- Exceptional ability to communicate complex technical issues to both technical and non-</p><p>technical audiences.<br/><br/></p><p>- Ability and willingness to pick up new languages and platforms like .NET Core/C# etc.<br/><br/></p><p>- Strong fundamentals in troubleshooting distributed systems and microservices.<br/><br/></p><p>- Experience with tools like GDB, WinDBG would be added advantage.</p><br/></p> (ref:hirist.tech)
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Unlock Your Catchpoint Software Potential: Insight & Career Growth Guide
Real-time Catchpoint Software Jobs Trends in Bengaluru, India (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Catchpoint Software in Bengaluru, India using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 142196 jobs in India and 12731 jobs in Bengaluru. This comprehensive analysis highlights market share and opportunities for professionals in Catchpoint Software roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Catchpoint Systems Private Limited is currently hiring and seeking a Catchpoint Software Escalation Engineer Debugging to join their team. Feel free to download the job details.
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The fundamental ethical values are:The average salary range for a Catchpoint Software Escalation Engineer Debugging Jobs India varies, but the pay scale is rated "Standard" in Bengaluru. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Catchpoint Software Escalation Engineer Debugging typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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