Certinia PSA Consultant - Salesforce Platform

<p><p><b>Key Responsibilities :</b><br/><br/></p><p>- Implement, configure, and customize Certinia PSA to meet organizational needs.<br/><br/></p><p>- Develop, streamline, and optimize PSA workflows to enhance automation and operational efficiency.<br/><br/></p><p>- Collaborate with business stakeholders to gather requirements, define solutions, and ensure successful project delivery.<br/><br/></p><p>- Integrate Certinia PSA with other enterprise applications (e.g., CRM, ERP, HCM).<br/><br/></p><p>- Provide end-user training, create documentation, and deliver ongoing system support.<br/><br/></p><p>- Troubleshoot and resolve functional and technical issues within the PSA Technical Skills :</b></p><p><br/></p>- Proven hands-on experience with Certinia PSA / FinancialForce PSA modules.<br/><br/></p><p>- In-depth knowledge of project management, resource management, and billing workflows within PSA.<br/><br/></p><p>- Expertise in workflow automation and process optimization within the Certinia ecosystem.<br/><br/></p><p>- Solid understanding of the Salesforce platform : configuration, customization, and basic administration.<br/><br/></p><p>- Strong analytical and problem-solving skills with excellent verbal and written communication Qualifications :</b></p><p><br/></p>- Salesforce Administrator or Certinia PSA certification(s).<br/><br/></p><p>- Experience in professional services or consulting environments.<br/><br/></p><p>- Familiarity with APIs and integration tools like MuleSoft, Dell Boomi, or Workato.</p><br/></p> (ref:hirist.tech)