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Chat Support Executive - Full Time - Freshers Job Opening In in – Now Hiring KS Job Junction


Job description

Job Description: Chat Process (BPO)Position: Customer Support Executive (Chat Process)Location: MohaliEmployment Type: Full-time Shift: Rotational Key Responsibilities:Handle customer queries via chat in a professional and timely manner.Provide accurate information and resolve customer issues effectively.Maintain customer satisfaction by ensuring a smooth interaction.Escalate complex issues to the appropriate department when necessary.Adhere to company policies and quality standards.Requirements:Good written communication skills in EnglishTyping speed of 35 WPM with accuracy.Basic computer knowledge and familiarity with CRM tools.Ability to handle multiple chats simultaneously.Willingness to work in shifts, including nights and weekends.Preferred Qualifications:Previous experience in chat support or customer service (preferred but not mandatory).Graduate
  • Experience

    0 - 1 Years

  • No. of Openings

    50

  • Education

    Secondary School, B.A, B.C.A, B.B.A, B.Com, B.Sc, B.E, B.Tech, Any Bachelor Degree, M.A

  • Role

    Chat Support Executive

  • Industry Type

    Call Centre / BPO / KPO / ITES / LPO

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time (Night Shift)

  • Work Location Type

    Work from Office

  • Face interview location

    Mohali sector 67

  • Required Skill Profession

    Information And Record Clerks


    • Job Details

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    Unlock Your Chat Support Potential: Insight & Career Growth Guide


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    Are You Looking for Chat Support Executive Full Time Freshers Job?

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    The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at KS Job Junction adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:

    1. Independence

    2. Loyalty

    3. Impartiapty

    4. Integrity

    5. Accountabipty

    6. Respect for human rights

    7. Obeying India laws and regulations

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    Interview Tips for Chat Support Executive Full Time Freshers Job Success

    KS Job Junction interview tips for Chat Support Executive   Full Time   Freshers

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    Final Thought:

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