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Client Representative Job Opening In Ahmedabad – Now Hiring IMS Group


Job description

Job Title: Client Representative

Location: Ahmedabad, Gujarat

Division: ORS UK

Reports To: Team Leader

Role & Responsibilities:

  • Resolve customer issues or concerns effectively, ensuring a positive customer experience.

  • Address customer queries, complaints, and concerns in a calm and empathetic manner.

  • Offer solutions and alternatives to customers problems while adhering to company policies and procedures.

  • Escalate unresolved issues to senior staff or departments as needed.

  • Maintain a high level of professionalism, patience, and attention to detail during each call.

  • Meet or exceed established service levels, including average call handling time, first-call resolution, and customer satisfaction ratings.

Qualifications & Skills:

  • Bachelor's degree.

  • Strong organizational, communication, and interpersonal skills.

  • Detail-oriented and confident.

Additional Information:

  • Training: 13 weeks (5 weeks classroom, 8 weeks on-the-job).

  • Work Hours: 12:30 PM 10:00 PM or 1:30 PM 11:00 PM.

  • Work Schedule: Monday to Friday working
  • Location: On-site at Ahmedabad office.

  • Leave Policy: No leaves during the first 6 months of training.

  • Holiday Calendar: Follows UK holidays.


Location:

Ahmedabad


Kindly share your updated CV with us at .

For any inquiries or further information, feel free to reach out to us at .

Required Skill Profession

Other General


  • Job Details

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Unlock Your Client Representative Potential: Insight & Career Growth Guide


Real-time Client Representative Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Client Representative in Ahmedabad, India, highlighting market share and opportunities for professionals in Client Representative roles.

26595 Jobs in India
26595
350 Jobs in Ahmedabad
350
Download Client Representative Jobs Trends in Ahmedabad and India

Are You Looking for Client Representative Job?

Great news! is currently hiring and seeking a Client Representative to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at IMS Group adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying India laws and regulations

What Is the Average Salary Range for Client Representative Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Ahmedabad. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Client Representative?

Key qualifications for Client Representative typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Client Representative?

To improve your chances of getting hired for Client Representative, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Client Representative Job Success

IMS Group interview tips for Client Representative

Here are some tips to help you prepare for and ace your Client Representative job interview:

Before the Interview:

Research: Learn about the IMS Group's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Client Representative interview at IMS Group, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the IMS Group's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

How to Set Up Job Alerts for Client Representative Positions

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