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Urgent! Client Services Representative Job Opening In India, India – Now Hiring HCLTech

Client Services Representative



Job description

About HCL:

HCLTech is a global technology company that helps enterprises reimagine their business for the digital age.

With a strong legacy of innovation, HCLTech offers services across IT, engineering, and digital transformation.

The company is known for its employee-centric culture, career growth opportunities, and commitment to excellence.

Join HCLTech and be part of a team that’s shaping the future of technology.


How to Apply:


Interested candidates can send their updated resume to shine.albert@hcltech.com


Job Title: Customer Support Executive – Voice Process-WFH

Location: Chennai

Required Education: Freshers (Btech, MTech, BSC, MSc, LLB, BA LLB are not eligible)

Shift: 24x7 rotational shifts (including night shifts and weekly offs)

Experience Required: Fresher


Job Summary:

We are hiring enthusiastic and customer-focused individuals for our voice support team in Chennai.

This role involves handling customer interactions over the phone, resolving queries, and ensuring a high level of customer satisfaction.


Key Responsibilities:

  • Handle inbound and outbound customer calls professionally
  • Address customer queries and concerns with empathy and clarity
  • Maintain accurate records of customer interactions
  • Ensure timely resolution and follow-up on customer issues
  • Adhere to shift schedules and company policies

Required Skills & Qualifications:

  • Excellent communication skills – both verbal and written
  • Strong interpersonal and soft skills
  • Willingness to work in rotational shifts, including night shifts and weekends
  • Positive attitude and ability to work in a team environment

Preferred Attributes:

  • Prior experience in a voice-based customer support role
  • Ability to remain calm under pressure
  • Multilingual skills are a plus


Required Skill Profession

Information And Record Clerks



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    Unlock Your Client Services Potential: Insight & Career Growth Guide


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