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Urgent! Client Solutions Architect Job Opening In India, India – Now Hiring Helo.ai by VivaConnect

Client Solutions Architect



Job description

🚀 Join Our Team as an IT Pre-Sales Engineer at Helo.Ai by VivaConnect

📍 Location: Mumbai, India

🕒 Type: Full-Time


🌐 About Helo.Ai :

At Helo.Ai by VivaConnect, we’re transforming how businesses communicate with their customers.

From SMS, WhatsApp, RCS, Voice, to Contact Centre Solutions, we enable brands to build impactful connections.

💡 With 24+ years of industry expertise, handling 30+ billion engagements annually, and partnerships with Meta, Google, and leading telecom operators, we’re not just another company—we’re trailblazers in business communication.

👉 If you’re looking to kickstart your IT Pre-Sales journey with an organization that’s all about growth, innovation, and meaningful impact, your search ends here!


💼 About the Role:

As an IT Pre-Sales Engineer, you’ll be the bridge between our innovative solutions and client needs.

You’ll: ✨ Collaborate with the sales team to design tailored solutions ✨ Present these solutions clearly and impactfully ✨ Most importantly — you’ll be giving demos to clients 🎥, helping them experience the real value of our products.


📝 Your Day-to-Day Responsibilities

🔹 Engage with clients to understand business challenges & requirements.

🔹 Conduct engaging demos to showcase how our solutions solve client problems.

🔹 Partner with sales to design customized solutions.

🔹 Craft impactful presentations & proposals.

🔹 Support sales with technical insights, PoC coordination, and training.

🔹 Respond to RFPs/RFIs with clarity and precision.

🔹 Gather client feedback and share it with the product team.

🔹 Stay updated on industry trends & competitors.

🔹 Assist clients during onboarding & integration.

🔹 Identify use cases to highlight solution benefits.


🛠 Knowledge & Skill-set Required

🎓 Education: B.E. in IT, Computer Engineering, or related field.

💼 Experience: 2–4 years in IT Pre-Sales or similar client-facing roles.

⚙️ Tech Skills: Strong understanding of IT products, CPaaS solutions, and integrations.

🎤 Presentation Skills: Great communicator with strong demo & PPT skills.

🧠 Problem-Solving: Analytical thinker who can craft tailored solutions.

🤝 Collaboration: Team player with cross-functional working abilities.


🌟 Why Helo.Ai?

💥 Growth Playground: Be part of India’s $2B CPaaS market and a booming global industry.

🏆 Big Impact: Work with 250+ iconic brands like HDFC Bank, SBI, Bajaj Finance, Reliance & more.

🥇 Award-Winning Legacy: Recognized by CNBC, ACEF, Mobby’s, Red Herring, IDMA.

🤗 Supportive Culture: Inclusive, collaborative, and people-first.

📚 Endless Learning: Gain exposure to cutting-edge projects and world-class clients.


🌍 Equal Opportunity Employer:

At Helo.Ai, we celebrate diversity and are committed to building an inclusive and collaborative environment for all.

✨ If you’ve got the passion, we’ve got the platform to help you shine! ✨


Required Skill Profession

Computer Occupations



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