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Urgent! Client Solutions Engineer Job Opening In India, India – Now Hiring Qube Cinema

Client Solutions Engineer



Job description

About Qube: At Qube Cinema, technology and innovation are at our core.

Our purpose is to bring to life every story - to engage, entertain and enlighten the world.

As a company with a passion for cinema, we are committed to creating a seamless world of digital cinema with innovative, robust, reliable, and cost-effective products and constantly evolving to cater to the needs of the global cinema business.

If you are amongst those who love to work along with people making positive or transformative changes in their lives, enabling individuals to recognize and achieve their true potential, then we invite you to join hands with us in our journey of bringing every story to life.


About QubeWire : Qube Wire is a self-service, single-window system for global theatrical distribution.

With a simple but comprehensive user interface, distributors can manage their digital cinema assets, assign territorial rights for their content and have their Digital Cinema Packages (DCPs) and keys (aka Key Delivery Messages or KDMs) delivered to movie theatres across the world.

Theatres can manage their own digital cinema device details and access their Universal Inbox on the Qube Wire service as well


Job Summary:

The Client Success Technical Associate serves as the primary technical liaison between Qube and its clients, ensuring seamless integration and optimal utilization of our products and services.

This role demands a blend of excellent communication, technical proficiency, and proactive problem-solving to address and resolve client issues efficiently.


Key Responsibilities

  • Provide L1/L2 support for Qube Wire customers through email, phone, and ticketing systems.
  • Knowledge related to content delivery, KDMs, and playback systems is an added advantage.
  • Diagnose and resolve problems with Linux servers, network connectivity.
  • Perform log analysis and escalate unresolved issues to higher support levels or engineering.
  • Guide customers in the installation, configuration of Linux servers.8
  • Document issues, resolutions, and maintain an updated knowledge base/SOPs.
  • Collaborate with Technical Operations and Engineering teams for bug fixes and product improvements.
  • Provide remote assistance to cinemas and distributors as required.


Required Skills & Experience

  • 1–2 years of experience in Technical Support, IT Helpdesk, or Customer Support.
  • Strong knowledge of Linux (Core OS/CentOS/Ubuntu) commands, file systems, and logs.
  • Good understanding of networking basics (IP, DNS, VPN, firewalls).
  • Familiarity with cloud platforms (AWS/Azure) is an advantage.
  • Knowledge of digital cinema concepts (DCP, KDM, IMB, server operations) is a strong plus.
  • Hands-on experience with ticketing tools (ServiceNow, Fresh Desk, Zendesk, etc.).
  • Strong communication and customer handling skills.


Soft Skills

  • Problem-solving and analytical mindset.
  • Ability to remain calm and professional under pressure.
  • Team player with willingness to work in rotational shifts.
  • Eagerness to learn new tools and technologies.


Required Skill Profession

Computer Occupations



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    Unlock Your Client Solutions Potential: Insight & Career Growth Guide


  • Real-time Client Solutions Jobs Trends in India, India (Graphical Representation)

    Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Client Solutions in India, India using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 43790 jobs in India and 6720 jobs in India. This comprehensive analysis highlights market share and opportunities for professionals in Client Solutions roles. These dynamic trends provide a better understanding of the job market landscape in these regions.

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    • 2. Loyalty
    • 3. Impartiality
    • 4. Integrity
    • 5. Accountability
    • 6. Respect for human rights
    • 7. Obeying India laws and regulations
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  • Interview Tips for Client Solutions Engineer Job Success
    Qube Cinema interview tips for Client Solutions Engineer

    Here are some tips to help you prepare for and ace your job interview:

    Before the Interview:
    • Research: Learn about the Qube Cinema's mission, values, products, and the specific job requirements and get further information about
    • Other Openings
    • Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.
    • Dress Professionally: Choose attire appropriate for the company culture.
    • Prepare Questions: Show your interest by having thoughtful questions for the interviewer.
    • Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.
    During the Interview:
    • Be Punctual: Arrive on time to demonstrate professionalism and respect.
    • Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.
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    • Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.
    • Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.
    • Follow Up: Send a thank-you email to the interviewer within 24 hours.
    Additional Tips:
    • Be Yourself: Let your personality shine through while maintaining professionalism.
    • Be Honest: Don't exaggerate your skills or experience.
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    • Body Language: Maintain good posture, avoid fidgeting, and make eye contact.
    • Turn Off Phone: Avoid distractions during the interview.
    Final Thought:

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