Client Technology Advisor (CTA)

Job description

Who We Are

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day.

So why work at Kyndryl?

We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

The Role

Join the innovative team at Kyndryl as a Client Technical Solutioner and unlock your potential to shape the future of technology solutions.

As a key player in our organization, you will embark on an exciting journey where you get to work closely with customers, understand their unique challenges, and provide them with cutting-edge technical solutions and services.



Picture yourself as a trusted advisor – collaborating directly with customers to unravel their business needs, pain points, and technical requirements.

Your expertise and deep understanding of our solutions will empower you to craft tailored solutions that address their specific challenges and drive their success.

Your role as a Client Technical Solutioner is pivotal in developing domain-specific solutions for our cutting-edge services and offerings.

You will be at the forefront of crafting tailored domain solutions and cost cases for both simple and complex, long-term opportunities, demonstrating we meet our customers' requirements while helping them overcome their business challenges.

At Kyndryl, we believe in the power of collaboration and your expertise will be essential in supporting our Technical Solutioning and Solutioning Managers during customer technology and business discussions, even at the highest levels of Business/IT Director/LOB.

You will have the chance to demonstrate the value of our solutions and products, effectively communicating their business and technical benefits to decision makers and customers.

In this role, you will thrive as you create innovative technical solutions that align with industry trends and exceed customer expectations.

Your ability to collaborate seamlessly with internal stakeholders will enable you to gather the necessary documents and technical insights to deliver compelling bid submissions.

Not only will you define winning cost models for deals, but you will also lead these deals to profitability, ensuring the ultimate success of both our customers and Kyndryl.

You will play an essential role in contract negotiations, up to the point of signature, and facilitate a smooth engagement hand-over process.

As the primary source of engagement management and solution design within your technical domain, you will compile, refine, and take ownership of final solution documents.

Your technical expertise will shine through as you present these documents in a professional and concise manner, showcasing your mastery of the subject matter.

You’ll have the opportunity to contribute to the growth and success of Kyndryl by standardizing our go-to-market pitches across various industries.

By creating differentiated propositions that align with market requirements, you will position Kyndryl as a leader in the industry, opening new avenues of success for our customers and our organization.

Join us as a Client Technical Solutioner at Kyndryl and unleash your potential to shape the future of technical solutions while enjoying a stimulating and rewarding career journey filled with innovation, collaboration, and growth.

Your Future at Kyndryl
Every position at Kyndryl offers a way forward to grow your career.

We have opportunities that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms.

Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.

Who You Are

You’re good at what you do and possess the required experience to prove it.

However, equally as important – you have a growth mindset; keen to drive your own personal and professional development.

You are customer-focused – someone who prioritizes customer success in their work.

And finally, you’re open and borderless – naturally inclusive in how you work with others.

Required Skills and Experience

10 – 15 Years (Specialist Seller / Consultant) is a must with 3 – 4 years of relevant experience as App Architect

Proven past experience in modernizing legacy data / app & transforming them to cloud - architectures

Should have real world experience in Design & Implementation of scalable, fault-tolerant & secure Architectures on any one of the major hyper-scalers (AWS / Azure / GCP).

Excellent communication skills to engage with clients and influence decisions.

High level of competence in preparing Architectural documentation and presentations.

Must be organized, self-sufficient and can manage multiple initiatives simultaneously.

Must have the ability to coordinate with other teams and vendors, independently

Deep knowledge of Services offerings and technical solutions in a practice

Demonstrated experience translating distinctive technical knowledge into actionable customer insights and solutions

Prior consultative selling experience

Externally recognized as an expert in the technology and/or solutioning areas, to include technical certifications supporting subdomain focus area(s)

Responsible for Prospecting & Qualifying leads, do the relevant Product / Market Research independently, in response to Customer’s requirement / Pain Point.

Advising and Shaping Client Requirements to produce high-level designs and technical solutions in response to opportunities and requirements from Customers and Partners.

Work with both internal / external stakeholders to identify business requirements, develop solutions to meet those requirements / build the Opportunity.

Understand & analyze the application requirements in Client RFPs

Design software applications based on the requirements within specified architectural guidelines & constraints.

Lead, Design and implement Proof of Concepts & Pilots to demonstrate the solution to Clients /prospects.

Propose modernization of legacy data / app systems / migration to cloud based architectures.

Experience in designing Software Architectures with Architectural patterns such as Microservices, SOA , Event driven architectures, Dockers / Containers etc.

Experience in Software Development Methodologies such as Agile / Scrum etc.

Good understanding of Containers and Container Orchestration Technology such as Docker / Kubernetes with Cloud platforms exposure like AWS, Azure, GCP.

Knowledge of MERN (or similar stack) / API Framework / Programming languages such as Java / J2EE, Python etc.

/ experience with Web / Mobile Development technologies / framework – both front-end & back-end (React, Flutter, Node.js, Python, Django etc)

Knowledge in database design & management including SQL , NoSQL database

Being You

Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are.

We welcome people of all cultures, backgrounds, and experiences.

But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice.

This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture.

That’s the Kyndryl Way.

What You Can Expect

With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value.

Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey.

Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more.

Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations.

At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.

Required Skill Profession

Business Operations Specialists