<p><p><b>Position :</b> Zuora Software Implementation and Support Specialist.<br/><br/><b>Employment Type :</b> Full-time.<br/><br/><b>Experience Level :</b> 5+ years in software implementation, billing systems, or subscription management platforms.</p><p><br/></p><p><b>Role Overview :</b></p><p><p><b><br/></b></p>We are seeking an experienced and proactive professional to manage and implement Zuora billing software for our organization.
This individual will be responsible for overseeing the end-to-end implementation, customization, and ongoing management of Zuora, ensuring seamless integration with existing systems and alignment with business Responsibilities and Configuration :</b></p></p><p><b><br/></b>- Lead the deployment of Zuora billing software, ensuring timely and efficient implementation.<br/><br/></p><p>- Customize Zuora features to align with business requirements, including pricing strategies, subscription models, and billing and Collaboration :</b></p><p><b><br/></b></p>- Integrate Zuora with existing systems (CRM, ERP, payment gateways) to enable seamless workflows.<br/><br/></p><p>- Collaborate with cross-functional teams to identify needs, gather requirements, and ensure system Optimization :</b></p><p><b><br/></b></p>- Automate and streamline billing processes to enhance operational efficiency.<br/><br/></p><p>- Establish best practices for billing and subscription management using Zuora and Troubleshooting :</b></p><p><b><br/></b></p>- Provide ongoing support to address system issues, troubleshoot errors, and ensure optimal performance.<br/><br/></p><p>- Train and support internal teams on Zuora functionalities and best and Analytics :</b></p><p><b><br/></b></p>- Monitor and analyze billing performance metrics, customer data, and subscription trends.<br/><br/></p><p>- Generate detailed reports to support business decisions and optimize recurring and Skills :</b></p><p><b><br/></b></p>- Proven experience with Zuora subscription management platform.<br/><br/></p><p>- Strong understanding of billing workflows, subscription models, and pricing strategies.<br/><br/></p><p>- Experience integrating Zuora with CRM and ERP systems (e.g., Salesforce, NetSuite, etc.)<br/><br/></p><p>- Proficiency in configuring complex pricing plans and billing rules within Zuora.<br/><br/></p><p>- Excellent troubleshooting and problem-solving skills.<br/><br/></p><p>- Strong communication and collaboration abilities to work with cross-functional teams.<br/><br/></p><p>- Knowledge of APIs, web services, and data migration processes is a Qualifications :</b></p><p><b><br/></b></p>- Bachelors degree in Information Technology, Computer Science, Business Administration, or a related field.<br/><br/></p><p>- Certification in Zuora (if applicable) or relevant billing systems.<br/><br/></p><p>- Experience in SaaS or subscription-based business models.</p><br/></p> (ref:hirist.tech)