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Urgent! Cloud Support Operations Engineer II Job Opening In Chennai – Now Hiring MicroStrategy Services Corp.
Job Description
Company Description
Strategy (Nasdaq: MSTR) is at the forefront of transforming organizations into intelligent enterprises through data-driven innovation.
We don't just follow trends—we set them and drive change.
As a market leader in enterprise analytics and mobility software, we've pioneered BI and analytics space, empowering people to make better decisions and revolutionizing how businesses operate.
But that's not all.
Strategy is also leading to a groundbreaking shift in how companies approach their treasury reserve strategy, boldly adopting Bitcoin as a key asset.
This visionary move is reshaping the financial landscape and solidifying our position as a forward-thinking, innovative force in the market.
Four years after adopting the Bitcoin Standard, Strategy's stock has outperformed every company in S&P 500.
Our people are the core of our success.
At Strategy, you'll join a team of smart, creative minds working on dynamic projects with cutting-edge technologies.
We thrive on curiosity, innovation, and a relentless pursuit of excellence.
Our corporate values—bold, agile, engaged, impactful, and united—are the foundation of our culture.
As we lead the charge into the new era of AI and financial innovation, we foster an environment where every employee's contributions are recognized and valued.
Join us and be part of an organization that lives and breathes innovation every day.
At Strategy, you're not just another employee; you're a crucial part of a mission to push the boundaries of analytics and redefine financial investment
Job Location : Chennai.
Role
The Cloud Product Specialist are responsible for the maintenance, upgrades and automation which support the security and stability of MicroStrategy Cloud Environments. This person uses his/her knowledge to ensure that team members have all the tooling necessary for their activities, and also owns the relationship with software development teams to improve our platform. To succeed in this role this person must be passionate about our technology, thrive in challenging situations, have an eye for continuous improvement, and have a strong desire to help others.
Responsibilities
Take ownership of cross-team issues and Cloud service issues including pro-actively communicating across teams to coordinate activities
Create automation and experiment with the latest technologies for next-generation product backends in AWS and Azure
Identify and drive opportunities for improving the MicroStrategy Cloud Environment service and infrastructure maintenance/management
Effectively engage, communicate, and partner with our software development teams to improve the platform.
Provide direct support for customer upgrades, strategic customer escalations, and feature validation.
Resolve customer escalations and develop preventative methods
Design and run automated tests.
Continuously improve software development, building, testing, and deployment processes
Design for quality, robustness, and performance, with common principles, patterns, and best practices
Collaborate, support and communicate effectively with team members in the same or different time zones
Qualifications
Bachelor's degree in Computer Science, Computer Engineering, Software Engineering or a related discipline
Experience with Python, Ansible, Jenkins, container technology (Docker/Kubernetes) and PowerShell
Experience with RedHat, Amazon Linux, and Windows systems
Minimum of 3 years of IT customer service experience / strong customer focus
Minimum of 2 years of hands-on experience working with cloud technologies on AWS/Azure
Minimum of 1 year of MicroStrategy Platform troubleshooting knowledge, usage, or administration knowledge
Able to support MicroStrategy customers during their working hours between 12:00pm and 9:00pm IST.
Strong analytical and troubleshooting skills and experience
Strong time management skills to prioritize workload, multi-task, meet deadlines, and manage competing priorities under pressure
Proven ability to mentor/teach others on technical matters
Excellent oral and written English communication skills
Willing to work from Pune office 5 days a week
Additional Information
The recruitment process includes online assessments as a first step.
We send them via e-mail, please check also your SPAM folder.
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Unlock Your Cloud Support Potential: Insight & Career Growth Guide
Real-time Cloud Support Jobs Trends in Chennai, India (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Cloud Support in Chennai, India using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 123208 jobs in India and 2436 jobs in Chennai. This comprehensive analysis highlights market share and opportunities for professionals in Cloud Support roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! MicroStrategy Services Corp. is currently hiring and seeking a Cloud Support Operations Engineer II to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Cloud Support Operations Engineer II Jobs Chennai.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at MicroStrategy Services Corp. adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Cloud Support Operations Engineer II Jobs India varies, but the pay scale is rated "Standard" in Chennai. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Cloud Support Operations Engineer II typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Before the Interview:To prepare for your Cloud Support Operations Engineer II interview at MicroStrategy Services Corp., research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the MicroStrategy Services Corp.'s products or services and be prepared to discuss how you can contribute to their success.
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