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Urgent! Command Center It Infrastructure Specialist Job Opening In India, India – Now Hiring Confidential

Command Center It Infrastructure Specialist



Job description

Role - Command center IT infrastructure Specialist

Years of Experience - 7 to 12 years

Location - Pune and Chennai


  • Continuously monitor IT systems, networks, and cloud environments for performance issues, outages, and security threats.

  • Identify, escalate, and assist in resolving infrastructure-related incidents.

  • Maintain real-time dashboards, alerts, and notifications to ensure system health.

  • Troubleshoot network connectivity issues, including LAN, WAN, VPN, and firewall configurations.

  • Assist with network performance monitoring and escalate issues to Level 2 when needed.

  • Monitor cloud-based infrastructure (AWS, Azure, GCP) for performance, availability, and security.

  • Assist in provisioning and deprovisioning cloud resources as per IT policies.

  • Act as the first escalation point for IT support for infrastructure and applications related alerts and incidents.

  • Document troubleshooting steps, resolutions, and best practices.

  • Coordinate with Level 2/3 engineers for complex issues.

  • Networking Basics – Understanding of TCP/IP, DNS, DHCP, VPN, and firewall concepts.

  • Cloud Basics – Familiarity with cloud services (AWS, Azure, or GCP), virtual machines, and storage.

  • Active Directory (AD) – Knowledge of user/group management, password policies, and authentication issues.

  • IT Infrastructure – General understanding of servers, virtualization, operating systems, and IT security best practices.

  • Monitoring & Alerting Tools – Experience with tools like Nagios, SolarWinds, Datadog, or similar.

  • Incident Management – Ability to handle escalations, document issues, and communicate effectively.

  • Strong analytical and troubleshooting abilities.

  • Good communication and teamwork skills.

  • Ability to work in a 24/7 Command Center environment (if required).

  • Quick learner with a proactive approach to problem-solving.


Required Skill Profession

It



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