Urgent! Compliance Program Manager Job Opening In Pune – Now Hiring Zendesk
Zendesk software was built to bring a sense of calm to the chaotic world of customer service.
Today we power billions of conversations with brands you know and love.
Zendesk believes in offering our people a fulfilling and inclusive experience.
Our hybrid way of working enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate, and learn whilst also giving our people the flexibility to work remotely for part of the week.
Reporting Structure
Direct Reporting: Senior Counsel, Investigations and Global Compliance (Mexico City).
Ultimate roll up: Chief Compliance Officer (U.S.-based)
Dotted-Line Reporting: Pune Site Lead
Position Overview
Zendesk is seeking a proactive and detail-oriented Compliance Manager/Program Manager to help lead and manage the development, implementation, and maintenance of our compliance program, ensuring we meet all regulatory requirements and industry standards.
This individual will play a critical role in protecting our organization, and for the India location, will serve as the local point of contact for compliance matters, working closely with global and regional stakeholders to ensure operations in India align with both local regulatory requirements and Zendesk’s global compliance standards.
Note: this role requires you to to be based in Pune.
Key Responsibilities
Serve as the primary compliance representative for the India office, ensuring adherence to applicable laws, regulations, and internal policies.
Coordinate with Legal, HR, IT, Finance, and other functions to ensure compliance across all operations.
Coordinate and support the India Compliance Committee (ICC) to ensure cross-functional collaboration and escalation of key issues.
Foster a company culture of integrity and ethics by promoting compliance and ethical business practices.
Lead and support compliance initiatives, including policy implementation, employee training, and monitoring activities.
Facilitate investigations, assessments, or audits related to compliance topics.
Monitor and report on the local compliance landscape, risks, and escalations to senior management.
Stay up-to-date with industry regulations and trends to ensure programs are current and effective.
Partner with the local site lead for day-to-day compliance engagement and alignment with business operations.
Liaise with Indian regulators and legal advisors as needed for filings, inquiries, or regulatory developments.
Maintain accurate and up-to-date compliance documentation and coordinate with internal departments for monitoring and auditing, including managing a calendar of filing timelines.
Identify local Compliance Champions across departments to promote awareness and reporting obligations.
Support the design and implementation of an operational compliance playbook for India.
Minimum Qualifications
Bachelor’s degree or foreign equivalent; advanced degree in law, compliance, or related field preferred with at least 5 years of experience in compliance, risk management, legal, or regulatory affairs, preferably within a multinational organization.
Strong understanding of Indian regulatory and corporate governance requirements.
Excellent analytical, organizational, and communication skills; fluency in English.
Excellent communication and stakeholder engagement skills.
Demonstrated ability to work independently and collaboratively while managing multiple projects and priorities while coordinating across global and local teams.
Sound, balanced legal and business judgment incorporating risk management to foster a company culture of integrity and ethics.
Strong analytical and problem-solving skills, with the ability to distill complex issues into clear, actionable recommendations.
Demonstrated experience proactively identifying, scoping, and implementing new solutions.
Developed and implemented role-based training programs.
Integrity, sound judgment, and the ability to handle sensitive matters with discretion.
What We Offer
An opportunity to work with a global compliance team committed to ethical leadership and continuous improvement.
Exposure to cross-border compliance strategy, implementation, and operational integration.
A collaborative, flexible, and learning-oriented environment.
#LI-ESKD
Please note that Zendesk can only hire candidates who are physically located and plan to work from Karnataka or Maharashtra.
Please refer to the location posted on the requisition for where this role is based.
Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week.
This role must attend our local office for part of the week.
The specific in-office schedule is to be determined by the hiring manager.
✨ Smart • Intelligent • Private • Secure
Practice for Any Interview Q&A (AI Enabled)
Predict interview Q&A (AI Supported)
Mock interview trainer (AI Supported)
Ace behavioral interviews (AI Powered)
Record interview questions (Confidential)
Master your interviews
Track your answers (Confidential)
Schedule your applications (Confidential)
Create perfect cover letters (AI Supported)
Analyze your resume (NLP Supported)
ATS compatibility check (AI Supported)
Optimize your applications (AI Supported)
O*NET Supported
O*NET Supported
O*NET Supported
O*NET Supported
O*NET Supported
European Union Recommended
Institution Recommended
Institution Recommended
Researcher Recommended
IT Savvy Recommended
Trades Recommended
O*NET Supported
Artist Recommended
Researchers Recommended
Create your account
Access your account
Create your professional profile
Preview your profile
Your saved opportunities
Reviews you've given
Companies you follow
Discover employers
O*NET Supported
Common questions answered
Help for job seekers
How matching works
Customized job suggestions
Fast application process
Manage alert settings
Understanding alerts
How we match resumes
Professional branding guide
Increase your visibility
Get verified status
Learn about our AI
How ATS ranks you
AI-powered matching
Join thousands of professionals who've advanced their careers with our platform
Unlock Your Compliance Program Potential: Insight & Career Growth Guide
Real-time Compliance Program Jobs Trends in Pune, India (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Compliance Program in Pune, India using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 31278 jobs in India and 670 jobs in Pune. This comprehensive analysis highlights market share and opportunities for professionals in Compliance Program roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Zendesk is currently hiring and seeking a Compliance Program Manager to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Compliance Program Manager Jobs Pune.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Zendesk adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Compliance Program Manager Jobs India varies, but the pay scale is rated "Standard" in Pune. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Compliance Program Manager typically include Operations Specialties Managers and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for Compliance Program Manager, consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Compliance Program Manager interview at Zendesk, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Zendesk's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
Setting up job alerts for Compliance Program Manager is easy with India Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!
