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Urgent! Consultant – Messaging Engineer Job Opening In Hyderabad – Now Hiring Genpact
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future.
Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients.
Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.
Inviting applications for the role of Consultant – Messaging Engineer
Responsibilities
• Provide first-level support for Exchange Online issues such as email access, delivery failures, and mailbox settings.
• Assist with basic DNS troubleshooting and domain configurations.
• Support Cloudflare-related tasks including DNS record updates and SSL settings under supervision.
• Respond to incidents and requests related to user identity and access management (IAM), including account lockouts and MFA.
• Support certificate renewal tracking and assist with installations on Windows systems.
• Provide end-user support for Windows desktop environments including performance issues, logon problems, and profile corruption.
• Assist in Windows patch deployment and basic troubleshooting of patch failures.
• Log all incidents and service requests in the ITSM system, ensuring SLA adherence.
• Escalate unresolved or complex issues to L2/L3 with proper documentation.
• Maintain and update SOPs and contribute to the internal knowledge base.
Qualifications we seek in you!
Minimum Qualifications / Skills
Bachelor's Degree required.
Preferably in Computer Science, Information Systems, or related field.
Preferred Qualifications/ Skills
• Bachelor’s degree in IT, Computer Science, or a related field (or equivalent work experience).
• Exp in technical support or service desk role.
• Basic knowledge of Exchange Online (O365) email configuration and support.
• Understanding of DNS concepts and ability to identify resolution issues.
• Familiarity with Cloudflare DNS and basic web performance/security settings.
• Experience with user identity support including Active Directory, Azure AD, and MFA.
• Knowledge of certificate management lifecycle (basic level).
• Hands-on experience supporting Windows 10/11 desktop environments.
• Exposure to Windows patching tools like WSUS, SCCM, or Intune.
• Strong problem-solving and documentation skills.
✨ Smart • Intelligent • Private • Secure
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Unlock Your Consultant Messaging Potential: Insight & Career Growth Guide
Real-time Consultant Messaging Jobs Trends in Hyderabad, India (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Consultant Messaging in Hyderabad, India using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 180495 jobs in India and 7111 jobs in Hyderabad. This comprehensive analysis highlights market share and opportunities for professionals in Consultant Messaging roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Genpact is currently hiring and seeking a Consultant – Messaging Engineer to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Consultant – Messaging Engineer Jobs Hyderabad.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Genpact adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Consultant – Messaging Engineer Jobs India varies, but the pay scale is rated "Standard" in Hyderabad. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Consultant – Messaging Engineer typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Consultant – Messaging Engineer interview at Genpact, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Genpact's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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