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Customer Chat & Call Support Executive Job Opening In Bengaluru – Now Hiring CodeGama


Job description

Customer Chat & Call Support Executive 


Location: Bengaluru, Karnataka (Work from Office) 

Shift: Rotational Shifts with Rotational Week Off 

Salary: based on experience 


Key Responsibilities:  


  • Customer Interaction: Handle inbound and outbound calls, as well as chat support, addressing customer queries, complaints, and requests promptly and professionally.

  • Issue Resolution: Identify and resolve customer issues, providing accurate information and ensuring customer satisfaction.

  • Documentation: Maintain detailed records of customer interactions, transactions, comments, and complaints.

  • Team Collaboration: Work closely with team members and supervisors to meet performance targets and improve service quality.


Eligibility Criteria:  


  • Education: Any Graduate or Undergraduate.

  • Experience: Freshers and candidates with prior experience in customer support are welcome to apply.

  • Communication Skills: Fluency in English.

    Proficiency in additional languages is a plus.

  • Technical Skills: Basic knowledge of Microsoft Excel for data entry and reporting.

  • Typing Speed: Minimum 30 words per minute with 90% accuracy.

  • Availability: Willingness to work in rotational shifts, including weekends and holidays 

Note: This role is based in Bengaluru, Karnataka, and requires candidates to work from the office.

Candidates should be prepared for rotational shifts and week-offs.


If you're interested in applying or need further information, Send mail to  


Required Skill Profession

Information And Record Clerks


  • Job Details

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Unlock Your Customer Chat Potential: Insight & Career Growth Guide


Real-time Customer Chat Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Customer Chat in Bengaluru, India, highlighting market share and opportunities for professionals in Customer Chat roles.

33753 Jobs in India
33753
2624 Jobs in Bengaluru
2624
Download Customer Chat Jobs Trends in Bengaluru and India

Are You Looking for Customer Chat & Call Support Executive Job?

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