• Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role.
India Jobs Expertini

Customer Contact Comms Senior Analyst Job Opening In India, India – Now Hiring Accenture


Job description

This job is with Accenture, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.

Please do not contact the recruiter directly.

Skill required:

Omnichannel - Customer Communications
Designation:

Customer Contact Comms Senior Analyst
Qualifications: Any Graduation
Years of Experience: 5 to 8 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and

Intelligent Operations centers.

Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries.

We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and

communities.Visit us at www.accenture.com
What would you do?

You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions.

You will also be responsible for closing the fault and complaints within SLA

s.Candidate who is good in email and chat process, who is good in typing is what is preferred hereCustomer communications are interactions between customers and businesses using various channels spanning digital and in person touchpoints.

Customer communications can happen over the phone, via text, over chat, or face to face.
What are we looking for?

•Adaptable and flexible•Ability to perform under pressure•Problem-solving skills•Written and verbal communication•Results orientation
Roles and Responsibilities:

•In this role you are required to do analysis and solving of increasingly complex problems• Your day to day interactions are with peers within Accenture• You are likely to have some interaction with clients and/or Accenture management• You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments• Decisions that are made by you impact your own work and may impact the work of others• In this role you would be an individual contributor and/or oversee a small work effort and/or team• Please note that this role may require you to work in rotational shifts

Qualifications:
Any Graduation

Required Skill Profession

Business Operations Specialists


  • Job Details

Related Jobs

Accenture hiring Customer Contact Comms Analyst Job in Gurugram, Haryana, India
Accenture
Gurugram, Haryana, India
Accenture hiring Customer Contact Comms Analyst Job in Gurugram, Haryana, India
Accenture
Gurugram, Haryana, India
Accenture hiring Customer Contact Comms Associate-Messaging Job in Hyderabad, Telangana, India
Accenture
Hyderabad, Telangana, India
Kuickfit - Engineered Nutrition LLP hiring Customer Contact Representative Job in India
Kuickfit - Engineered Nutrition LLP
India
Valeo hiring Customer Service Contact Job in Chennai, Tamil Nadu, India
Valeo
Chennai, Tamil Nadu, India
NextGenwealth hiring Customer Contact Representative Job in India
NextGenwealth
India
Valeo hiring Customer Service Contact Job in Chennai, Tamil Nadu, India
Valeo
Chennai, Tamil Nadu, India
Confidential hiring Senior Associate - Marketing Comms Job in Bengaluru, Karnataka, India
Confidential
Bengaluru, Karnataka, India
White Force hiring Customer Service/Contact Centre Job in Chennai, Tamil Nadu, India
White Force
Chennai, Tamil Nadu, India
White Force hiring Customer Service/Contact Centre Job in Chennai, Tamil Nadu, India
White Force
Chennai, Tamil Nadu, India
Ellucian hiring Senior AI Analyst - HR, Comms and Marketing Job in Bengaluru, Karnataka, India
Ellucian
Bengaluru, Karnataka, India
Ellucian hiring Senior AI Analyst - HR, Comms and Marketing Job in Bengaluru, Karnataka, India
Ellucian
Bengaluru, Karnataka, India
Mergent Recruitment Advisory hiring Data Comms Technician Job in Prayagraj, Uttar Pradesh, India
Mergent Recruitment Advisory
Prayagraj, Uttar Pradesh, India
Mergent Recruitment Advisory hiring Data Comms Technician Job in Prayagraj, Uttar Pradesh, India
Mergent Recruitment Advisory
Prayagraj, Uttar Pradesh, India
Accenture hiring GN- T&O-Analyst- Comms Media Job in Bengaluru, Karnataka, India
Accenture
Bengaluru, Karnataka, India
Accenture hiring GN- T&O-Analyst- Comms Media Job in Bengaluru, Karnataka, India
Accenture
Bengaluru, Karnataka, India
Accenture hiring GN- T&O-Analyst- Comms Media Job in Bellandur, Karnataka, India
Accenture
Bellandur, Karnataka, India
Curefit hiring Contact Center Performance Analyst Job in Bengaluru, Karnataka, India
Curefit
Bengaluru, Karnataka, India
RED Global hiring Contact Center QA Analyst Job in India
RED Global
India
Confidential hiring Manager Brand Comms Originals Job in Gurugram, Haryana, India
Confidential
Gurugram, Haryana, India
ViralChilly hiring Freshers with Good Comms Job in Jaipur, Rajasthan, India
ViralChilly
Jaipur, Rajasthan, India
Confidential hiring Customer Services Supervisor - Ahmedabad Contact Centre Job in Ahmedabad, Gujarat, India
Confidential
Ahmedabad, Gujarat, India
Ernst & Young hiring Associate - Public Affairs & Policy Comms Job in Karnal, Haryana, India
Ernst & Young
Karnal, Haryana, India
Confidential hiring Customer Sales & Service Agent- Mumbai Contact Centre Job in Mumbai, Maharashtra, India
Confidential
Mumbai, Maharashtra, India
Schneider Electric hiring Contact Centre Customer Service: Technical - Experienced Professional Job in Bengaluru, Karnataka, India
Schneider Electric
Bengaluru, Karnataka, India
Schneider Electric hiring Contact Centre Customer Service: Technical - Experienced Professional Job in Bengaluru, Karnataka, India
Schneider Electric
Bengaluru, Karnataka, India
NTT DATA hiring Customer Care Senior Analyst Job in Chennai, Tamil Nadu, India
NTT DATA
Chennai, Tamil Nadu, India
insightsoftware hiring Senior Customer Success Analyst Job in Hyderabad, Telangana, India
insightsoftware
Hyderabad, Telangana, India
insightsoftware hiring Senior Customer Success Analyst Job in Hyderabad, Telangana, India
insightsoftware
Hyderabad, Telangana, India

Unlock Your Customer Contact Potential: Insight & Career Growth Guide


Real-time Customer Contact Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Customer Contact in India, India, highlighting market share and opportunities for professionals in Customer Contact roles.

33364 Jobs in India
33364
2643 Jobs in India
2643
Download Customer Contact Jobs Trends in India and India

Are You Looking for Customer Contact Comms Senior Analyst Job?

Great news! is currently hiring and seeking a Customer Contact Comms Senior Analyst to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Accenture adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying India laws and regulations

What Is the Average Salary Range for Customer Contact Comms Senior Analyst Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in India. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Customer Contact Comms Senior Analyst?

Key qualifications for Customer Contact Comms Senior Analyst typically include Business Operations Specialists and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Customer Contact Comms Senior Analyst?

To improve your chances of getting hired for Customer Contact Comms Senior Analyst, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Customer Contact Comms Senior Analyst Job Success

Accenture interview tips for Customer Contact Comms Senior Analyst

Here are some tips to help you prepare for and ace your Customer Contact Comms Senior Analyst job interview:

Before the Interview:

Research: Learn about the Accenture's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Customer Contact Comms Senior Analyst interview at Accenture, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Accenture's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

How to Set Up Job Alerts for Customer Contact Comms Senior Analyst Positions

Setting up job alerts for Customer Contact Comms Senior Analyst is easy with India Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!