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Urgent! Customer Retention Manager - EdTech Job Opening In Bengaluru – Now Hiring Codingal

Customer Retention Manager EdTech



Job description

Codingal (www.Codingal.Com) is the global leader in online AI & coding education for kids and teens.

We offer live, interactive classes led by expert Computer Science instructors, empowering students to build apps, games, websites, and AI-powered projects.


Our mission is to help kids fall in love with coding and prepare them to become future-ready creators, entrepreneurs, engineers, and scientists.

With a curriculum accredited by STEM.Org and aligned with the K-12 Computer Science Framework, we offer personalized learning through 1:1 and small-group classes.


As AI reshapes the world, Codingal integrates real-world AI tools like ChatGPT, machine learning, and data science into the learning journey, helping kids not just use AI but build with it.


Trusted by over 1 million students worldwide and backed by Y Combinator, Rebright Partners, and top angels, Codingal is rated 4.9/5 by students and has an NPS of 86, making it the most loved platform for coding and AI education.


We are looking for a full-time Relationship Manager (Renewal sales) - Edtech to join the passionate Codingal team.


Key responsibilities:

  1. Responsible for the retention, renewals, and referrals of the student
  2. Engage and preserve the existing customers and cultivate profitable relationships
  3. Interact with customers via calls and messages
  4. Achieve monthly targets in a highly performance-driven, competitive environment
  5. Maintain the feedback from the parents and ensure that the proper action is taken in time


Required skills:

  1. Proficiency in English communication and written skills is mandatory
  2. Computer Science or technical background preferred, but not mandatory
  3. Prior experience in Edtech B2C sales is preferred (min 6 months)
  4. Exceptional communicator and influencer who can deliver a sales pitch like a charm and maintain healthy customer relationships
  5. Result-driven with experience in an extremely target-centric job
  6. Self-learner with a high grasping ability and can learn about the product & services within 2 days


Education:


- Bachelors in IT field is preferred but not mandatory


Perks:

  1. Free Lunch & Dinner
  2. Exposure to a fast-paced Ed-Tech startup
  3. Health Insurance
  4. PF Contribution


What we offer:

  • 4L-6L fixed annual salary + 6 Lakhs of annual incentives (10L-12L of CTC depending on experience)
  • A collaborative, mission-driven team culture
  • Career growth opportunities


Location: HSR Layout, Bangalore, India


Please note that this is an in-person role, with no remote option available.


You get to work with a young & smart team, including directly with the founders, who are on a mission to inspire school kids to fall in love with coding.

Join us on the journey to provide coding education to every K-12 student and prepare them for the future.


Apply now!


Required Skill Profession

Operations Specialties Managers



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