Customer Service Representative-Fresher

About HCL:
HCLTech is a global technology company that helps enterprises reimagine their business for the digital age.

With a strong legacy of innovation, HCLTech offers services across IT, engineering, and digital transformation.

The company is known for its employee-centric culture, career growth opportunities, and commitment to excellence.

Join HCLTech and be part of a team that’s shaping the future of technology.
How to Apply:
Interested candidates can send their updated resume to
Job Title: Customer Support Executive – Voice Process-WFH
Location: Chennai
Required Education: Freshers ( Btech, MTech, BSC, MSc, LLB, BA LLB are not eligible )
Shift: 24x7 rotational shifts (including night shifts and weekly offs)
Experience Required: Fresher
Job Summary:
We are hiring enthusiastic and customer-focused individuals for our voice support team in Chennai.

This role involves handling customer interactions over the phone, resolving queries, and ensuring a high level of customer satisfaction.
Key Responsibilities:
Handle inbound and outbound customer calls professionally
Address customer queries and concerns with empathy and clarity
Maintain accurate records of customer interactions
Ensure timely resolution and follow-up on customer issues
Adhere to shift schedules and company policies
Required Skills & Qualifications:
Excellent communication skills – both verbal and written
Strong interpersonal and soft skills
Willingness to work in rotational shifts , including night shifts and weekends
Positive attitude and ability to work in a team environment
Preferred Attributes:
Prior experience in a voice-based customer support role
Ability to remain calm under pressure
Multilingual skills are a plus